Front Desk and Valet Attendant

Marriott International is a global leader in the hospitality industry, renowned for its commitment to delivering exceptional guest experiences and innovative service. The company operates a diverse portfolio of hotel brands, including the prestigious JW Marriott, which represents luxury, elegance, and impeccable service standards. Marriott International's dedication to inclusivity, associate well-being, and professional development makes it a preferred employer for individuals passionate about hospitality and guest services. With a presence in gateway cities and distinctive resort locations worldwide, Marriott International offers a dynamic work environment where associates are empowered to grow, succeed, and contribute to a legacy of wonderful hospitality.

The Dallas/Plano Marriott at Legacy Town Center is seeking a full-time Guest Experience Expert to join their Rooms & Guest Services Operations team. This non-management position is based in Plano, Texas, and offers a unique opportunity to be part of a vibrant hospitality environment. The role centers on creating memorable and personalized experiences for guests, going beyond merely processing check-ins and check-outs. As a Guest Experience Expert, you will be responsible for assisting guests throughout their stay, responding to requests, managing operational needs, and sharing local highlights. You will be empowered to take initiative and move freely within your workspace to ensure all guest-related transactions and interactions are seamless and contribute positively to the overall experience.

This role requires a hands-on approach and physical activity, including standing, sitting, walking for extended periods, and handling objects up to 10 pounds. The position demands adherence to company policies and procedures, maintaining confidentiality, protecting company assets, and consistently upholding high-quality standards. A professional appearance and communication style are essential, as is a dedication to workplace safety. The company values candidates who are proactive, adaptable, and customer-focused, with a passion for hospitality that mirrors Marriott's values. The role is ideal for individuals with a high school diploma or G.E.D. equivalent, no previous work experience is necessary, and there is no requirement for supervisory experience or certifications. Marriott International is committed to equal opportunity employment, fostering diversity, and creating an inclusive workplace where all associates can thrive.

Joining the Dallas/Plano Marriott at Legacy Town Center as a Guest Experience Expert means becoming part of a global community of hospitality professionals who pride themselves on delivering the JW Treatment�a standard of care and respect that starts with taking care of associates to ensure guests are treated exceptionally. By joining Marriott, you are not only starting a rewarding career in the hotel industry, but you also gain access to comprehensive training, development opportunities, and a supportive team environment that encourages you to be your best self. This position offers a unique chance to contribute to the legacy of Marriott International while benefiting from a stable full-time role within a respected and innovative company.