Front Desk Agents

San Diego, CA, USA|Onsite

Job Overview

Employment Type

Part-time

Compensation

Type:

Hourly

Rate:

Range $18.00 - $19.00

Work Schedule

Flexible

Weekend Shifts

Night Shifts

Benefits

competitive pay

Paid sick time

flexible scheduling

Employee Discounts

Employee assistance program

Beachfront workplace

Job Description

TOWER23 Hotel is San Diego's only luxury lifestyle hotel located right on the beach, offering guests a unique blend of sleek, modern design combined with the laid-back coastal energy that defines the area. Named after the nearby lifeguard tower on Pacific Beach, this boutique hotel provides an elevated stay and unforgettable service, making it a prime destination for visitors looking for a distinctive and relaxing experience. TOWER23 Hotel benefits from its prime location just minutes from La Jolla, downtown San Diego, and numerous major attractions, providing guests easy access to everything the city has to offer.

At TOWER23... Show More

Job Requirements

1-2 years experience in a front desk, concierge, or guest service role (hotel or boutique hospitality preferred)
Computer literate
Strong phone etiquette
Detail-oriented
Excellent multi-tasker
Outgoing
Dependable
Confident
Team-oriented
Must be available to work nights, weekends, and holidays
Knowledge of the local San Diego area and its cultural hotspots (bonus)
Additional language abilities to communicate with international guests (bonus)

Job Qualifications

1-2 years experience in a front desk, concierge, or guest service role (hotel or boutique hospitality preferred)
Computer literate
Strong phone etiquette
Detail-oriented
Excellent multi-tasker
Outgoing, dependable, confident, team-oriented
Knowledge of the local San Diego area and its cultural hotspots (bonus)
Additional language abilities to communicate with international guests (bonus)

Job Duties

Greet every guest with a warm, friendly, and professional attitude
Check guests in and out using hotel management software
Handle guest inquiries, phone calls, and special requests with confidence and care
Maintain up-to-date knowledge of local attractions, dining, and happenings around San Diego
Provide concierge-level service, including coordinating luggage assistance, packages, and VIP needs
Maintain accurate room inventory and pricing on our website and booking channels
Resolve issues and exceed expectations with a can-do approach
Support a positive, team-first work environment with great communication
Promote guest safety and follow all hotel policies and procedures

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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