Job Overview
Employment Type
Full-time
Part-time
Temporary
Hourly
Internship
Consulting
Benefits
Group insurance including medical, dental, vision and company-paid life insurance
Paid Time Off
Company-matched 401(k) plan
Get Paid Daily
Job Description
InnVentures is a dynamic and innovative company with a deep-rooted entrepreneurial spirit and a strong culture founded on building teams that deliver winning results. With over 40 years of experience in the hospitality industry, InnVentures operates a portfolio of more than 75 hotels across over 20 states. The company manages properties for some of the nation's largest Real Estate Investment Trusts (REITs) and private real estate owners, as well as a significant number of family-owned and individual hotels. InnVentures has developed and refined proven methods of management, development, and revenue maximization that have become a trusted standard for operating major... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience in hospitality or customer service roles preferred
- Strong communication and interpersonal skills
- Ability to multitask effectively in a fast-paced setting
- Comfortable standing for long periods
- Must be able to lift a minimum of 25 pounds
- Must obtain Food Handler's Permit
- Must obtain Alcohol Server's Permit
- Flexibility to work evenings, weekends, and holidays
Job Qualifications
- Previous customer service experience in a guest-facing fast-paced environment
- Strong verbal and written communication skills
- Ability to read, write, type and use basic technology
- Ability to stand for entire shift
- Ability to lift at least 25 pounds
- Ability to obtain Food Handler's Permit and Alcohol Server's Permit
- Availability to work evenings, weekends and holidays
Job Duties
- Ensure that all guests receive a friendly, efficient and error-free check-in and check-out experience
- Handle continuous requests in a fast paced environment by coordinating with other departments to ensure all guest requests are met
- Answer questions regarding the local area and facilities and be able to give proper directions and resources to positively influence each guest's stay
- Demonstrate proper phone etiquette including transferring calls, taking messages and making reservations
- Follow proper cash handling procedures and be able to post and reconcile charges applied to guest receipts
- Support the goals of the hotel through teamwork and collaboration with all departments
- Serve guests in the bar attentively and efficiently
- Mix ingredients to prepare cocktails and other drinks
- serve wine, beer and non-alcoholic beverages
- serve food prepared in the restaurant as needed
- Offer both flexibility and creativity to meet guest requests
- Complete guest orders and accurately collect payments
- Clean and wash bar ware, utensils and bar area
- restock and prep bar items as needed
- Assist with quality, cleanliness and organization of the bar, restaurant and kitchen
- Assist with inventory, ordering and receiving of all food and beverage items
Job Location
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