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Job Overview
Employment Type
Temporary
Full-time
Part-time
Hourly
Compensation
Hourly
Range $12.75 - $16.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Paid Time Off
Dental Insurance
Employee Discounts
Retirement Plan
flexible schedule
Professional development opportunities
Job Description
Our establishment is a reputable hotel known for its commitment to providing outstanding hospitality and a welcoming environment for all guests. Nestled in a prime location with easy access to local attractions, our hotel combines comfort, convenience, and exceptional service to create memorable stays for travelers. As a leading player in the hospitality industry, we pride ourselves on our professional team, modern facilities, and personalized guest experience. We continually strive to maintain our high standards and foster a culture of excellence and teamwork among our staff.\n\nThe Front Desk Agent role is crucial within our hotel operations. This position involves greeting... Show More
Job Requirements
- High school diploma or equivalent
- Ability to stand for extended periods
- Ability to lift and carry up to 25 pounds
- Ability to work in a fast-paced, customer-facing environment
- Availability to work evenings, weekends, and holidays
- Experience handling cash, credit cards, and payment processing
- Attention to detail and strong organizational skills
Job Qualifications
- High school diploma or equivalent
- Associate's degree in hospitality, business, or a related field preferred
- Previous experience in customer service or hospitality preferred
- Familiarity with hotel management software and POS systems preferred
- Excellent communication and interpersonal skills
- Strong organizational and multitasking abilities
- Problem-solving skills to efficiently resolve guest issues
- Knowledge of hotel amenities and local attractions
Job Duties
- Greet guests upon arrival and assist with their check-in and check-out processes
- Manage guest reservations and update booking systems
- Respond to guest inquiries and provide accurate information about hotel services and local attractions
- Process payments and maintain accurate billing records
- Maintain cleanliness and organization of the front desk and lobby areas
- Coordinate with housekeeping, maintenance, and management for guest requests and service issues
- Follow hotel safety and security protocols to ensure guest and staff safety
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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