Front Desk Agent - The Westin Charlotte - $19.06/hr
Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Exact $19.06
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career development opportunities
wellness programs
Job Description
The Westin Charlotte is a premier hotel located in the heart of Charlotte, North Carolina. As part of Marriott International, a globally recognized leader in the hospitality industry, The Westin offers guests a unique blend of luxury, comfort, and exceptional service. This hotel specializes in providing an environment that fosters wellness and rejuvenation, ensuring that every guest’s stay is not only comfortable but also enriching. The Westin Charlotte is renowned for its dedication to guest satisfaction and its commitment to creating memorable experiences. Their focus on employee well-being mirrors this philosophy, encouraging staff to embrace wellness both inside and outside... Show More
Job Requirements
- high school diploma or equivalent
- no prior related work experience required
- no supervisory experience required
- no licenses or certifications required
Job Qualifications
- high school diploma or equivalent
- strong communication skills
- ability to stand and walk for extended periods
- basic physical ability to lift, carry, and move objects under 10 pounds
- customer service experience preferred
- familiarity with hospitality industry standards
- positive and proactive attitude
Job Duties
- manage guest check-in and check-out processes
- provide personalized guest services and assistance throughout their stay
- handle guest requests and resolve issues promptly
- complete administrative reports related to guest experiences
- share information about local events and attractions
- maintain high standards of cleanliness and safety
- adhere to company policies and procedures
- assist in operational tasks as needed
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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