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Front Desk Agent (swing shifts) - $19/hr

Job Overview

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Employment Type

Hourly
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Compensation

Hourly
Exact $19.00
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Work Schedule

Weekend Shifts
Split Shifts
Night Shifts
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Benefits

competitive hourly wage
Paid Time Off
Employee Discounts
flexible scheduling
Training and development opportunities

Job Description

This opportunity is presented by a well-established hotel known for its commitment to providing exceptional guest services and hospitality. The hotel prides itself on creating a welcoming and comfortable atmosphere for all visitors, ensuring each guest experiences a pleasant and memorable stay. Situated in a convenient location and offering a variety of amenities, the hotel caters to travelers who seek both relaxation and convenience. Our team is dedicated to upholding the highest standards of service, which is reflected in everything we do, from the front desk to housekeeping and beyond.

The position available is that of a Front Desk... Show More

Job Requirements

  • High school diploma or equivalent
  • Ability to work swing shifts from 6am to 2pm and 2pm to 11pm
  • Must be willing to work nights, weekends, and holidays
  • Excellent communication skills
  • Strong attention to detail
  • Ability to handle cash transactions accurately
  • Team player with a high work ethic and self-initiative

Job Qualifications

  • High school diploma or equivalent
  • Previous experience in customer service or front desk operations preferred
  • Ability to communicate clearly and professionally
  • Proficient with computer systems
  • Strong interpersonal skills
  • Ability to work in a fast-paced environment

Job Duties

  • Greet and communicate cordially with guests, promptly and professionally checking them in and out of the hotel
  • Assist in pre-registration and blocking of reservations when necessary
  • Promptly, accurately and efficiently post all charges
  • Have complete working knowledge of Front Office computer or manual system, including all daily transactions and those which are not performed often
  • Accurately manage cash handling, including receiving cash, checks and credit card information from guests for payment of hotel charges and making change correctly
  • Review any reservations with special requests and work to block rooms accordingly
  • Have knowledge of hotel rates, discounts and how to handle each
  • Have working knowledge of reservations and procedures, including how to take same day reservations
  • Follow cancellation and relocation procedures when necessary

Job Criteria

Experience

No experience required


Job Location

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