Front Desk Agent, PT

Southwestern Baptist Theological Seminary, established in 1908 under the visionary leadership of B.H. Carroll, is a distinguished institution dedicated to training Christian leaders for ministry within the Southern Baptist tradition. Originating as part of Baylor University, the seminary became an independent institution before relocating to Fort Worth, Texas, in 1910. With a rich heritage grounded in orthodoxy and gospel-centered education, the seminary serves as a beacon of faithfulness, equipping pastors, missionaries, and ministry leaders through expansive academic programs in theology, missions, evangelism, music, worship, and education. Employees at Southwestern Seminary are expected to uphold a strong commitment to the mission and core values of the Seminary, reflecting a clear understanding of Southern Baptist heritage and culture, while serving in accordance with the Baptist Faith and Message.

The Hotel Front Desk Agent position at Southwestern Baptist Theological Seminary is a part-time, non-exempt role located at the Riley Center in Fort Worth, TX. Reporting directly to the Hotel Supervisor, this role is critical as the first point of contact for all clients, visitors, and guests. The Hotel Front Desk Agent is responsible for providing exceptional hospitality and representing the Seminary and its values with professionalism and a servant's heart. This role involves checking guests in and out, managing room assignments, handling billing and payments, and providing information about the Riley Center and the Southwestern Baptist Theological Seminary campus. The agent also answers the telephone, handles guest requests, and coordinates with various departments including housekeeping and events.

Successful candidates will demonstrate a strong spirit of service, pursuing excellence while acting with integrity and stewardship. They will embody the seminary’s values by delivering courteous, attentive, and supportive interactions with all guests and staff while maintaining a welcoming and organized front desk area. The role requires a high level of flexibility with scheduling, including availability to work days, evenings, weekends, and holidays. Candidates should possess excellent communication skills, a humble and collaborative spirit, and the ability to multitask and maintain attention to detail in a dynamic environment. This position offers an opportunity to work in a Christ-centered environment, where service is seen as ministry and each interaction is an expression of the seminary’s mission to shape Christian leaders worldwide.