Front Desk Agent - Pawtucket Hampton Inn

Job Overview

briefcase

Employment Type

Part-time
clock

Compensation

Type:
Hourly
Rate:
Range $15.00 - $16.00
diamond

Benefits

Health Insurance
Dental Insurance
Vision Insurance
Life insurance
401k plan
Paid Time Off
seasonal bonus
Company Discounts

Job Description

Maine Course Hospitality Group (MCHG) is a distinguished hospitality company dedicated to creating memorable experiences for guests while fostering a supportive and welcoming environment for its associates. Known for exceptional service and attention to detail, MCHG operates with a core philosophy centered on positively impacting the lives of both guests and team members. As a dynamic and community-oriented hospitality group, MCHG provides a warm, home-away-from-home atmosphere that emphasizes respect, integrity, family values, and fun. The company takes pride in being not only a workplace but also an extended family that cultivates a sense of belonging and professional growth among its... Show More

Job Requirements

  • high school diploma or equivalent
  • excellent customer communication skills
  • ability to work independently with a positive empathic attitude
  • ability to remain calm under pressure
  • availability to work flexible hours including weekends and holidays
  • ability to handle multiple tasks simultaneously
  • willingness to adhere to company policies and core values

Job Qualifications

  • high school diploma or equivalent
  • previous experience in customer service or hospitality preferred
  • strong communication and interpersonal skills
  • ability to remain calm under pressure
  • basic computer proficiency
  • positive and empathetic attitude
  • ability to work independently and as part of a team

Job Duties

  • greet and welcome guests upon arrival
  • manage check-in and check-out processes
  • handle guest inquiries and resolve issues calmly and efficiently
  • maintain accurate and updated guest records
  • coordinate with other departments to ensure seamless guest service
  • process payments and manage cash transactions securely
  • uphold the cleanliness and organization of the front desk area

Job Location

Loading...