Front Desk Agent Part Time Residence Inn, Bridgewater, MA

Residence Inn in Bridgewater, MA, is part of a well-established hospitality company committed to delivering exceptional service and comfort to its guests. Located at 2020 Pleasant St, this hotel offers a welcoming environment that combines modern amenities with a focus on personalized guest experiences. Residence Inn is known for its extended-stay accommodations, making it a preferred choice for travelers who require a home-like atmosphere while on the road. The company prides itself on maintaining a positive work culture that encourages team collaboration, continuous learning, and professional growth.

We are currently seeking a Part Time Front Desk Agent to join our dedicated team. This role is essential as the primary point of contact for all guests, responsible for managing their needs, requests, and concerns with professionalism and hospitality. The position offers an hourly rate of $16.00 and covers shifts that include days, nights, and weekends, specifically from 7 AM to 3 PM and 3 PM to 11 PM. This opportunity is ideal for individuals looking to start or advance their career in the hospitality industry within a supportive and growing company.

As a Front Desk Agent, you will be integral to creating a positive guest experience from the moment they arrive until their departure. Your responsibilities will include greeting guests warmly, managing check-in and check-out processes efficiently, and being proactive in providing information about hotel services and local attractions. Attention to detail is vital as you will handle guest payment processes, maintain security for hotel keys and safe deposit boxes, and oversee various administrative tasks including balancing accounts and updating availability reports.

The role requires excellent communication skills to interact effectively with guests, co-workers, and management. You will be expected to maintain a professional demeanor and foster a positive atmosphere at the workplace. Knowledge of the hotel phone system will be necessary for managing call transfers and voicemail. This position also demands a readiness to follow hotel emergency procedures and promptly report any issues to supervisors.

Overall, joining Residence Inn Bridgewater as a Part Time Front Desk Agent means becoming part of a team that values dedication, hospitality excellence, and a commitment to guest satisfaction. This role provides a foundation for career development within the hospitality sector, offering valuable experience in guest services and hotel operations. If you are enthusiastic about welcoming guests and contributing to a smooth and memorable hotel experience, this position is an excellent fit.