Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Exact $15.00
Benefits
competitive salary
Health Insurance
Paid Time Off
Employee Discounts
Training and development opportunities
supportive work environment
Job Description
The hiring establishment is a reputable hotel known for its commitment to exceptional guest service and hospitality. This hotel prides itself on providing a welcoming and comfortable environment for travelers, ensuring that every guest has a memorable experience from the moment they arrive until their departure. As a full-service hotel, it offers a variety of amenities such as a swimming pool, food and beverage facilities, laundry services, and diverse room types tailored to meet different guest preferences. Located in a vibrant area that caters to both business and leisure travelers, the hotel maintains a professional and friendly staff dedicated to... Show More
Job Requirements
- High school diploma preferred
- one year related customer service work experience
- basic mathematical skills
- computer skills
- excellent interpersonal skills
- ability to speak, read, and write English
- knowledge of workplace safety procedures
Job Qualifications
- High school diploma preferred
- one year related customer service work experience
- basic mathematical skills
- computer skills
- excellent interpersonal skills
- ability to speak, read, and write English
- knowledge of workplace safety procedures
Job Duties
- Provide fast and effective customer service at all times
- check guests in and out while following established procedures and policies
- act as the ambassador of the hotel by providing information on hotel amenities
- review arriving reservations and pre-assign rooms as necessary
- pre-register groups requesting pre-registration
- count cash drawer at beginning and end of each shift and prepare shift deposit accurately
- maintain complete understanding of PMS cash register operation
- compare housekeeping report with folio log
- enter wakeup calls accurately and record messages
- handle all guest complaints efficiently and courteously
- post phone charges and other charges incurred by guests
- file folios, registration cards, and reservation cards
- maintain fresh coffee in the lobby
- answer telephone efficiently and pleasantly within three rings
- report any safety hazards or violations witnessed
- perform other duties as requested
Job Location
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