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Job Overview
Employment Type
Full-time
Compensation
Hourly
Exact $26.39
Work Schedule
Weekend Shifts
Benefits
Health Insurance
Retirement Plan
Paid Time Off
Employee Discounts
Career development opportunities
Employee assistance program
Tuition Reimbursement
Job Description
Renaissance Chicago Downtown Hotel, part of Marriott International's prestigious portfolio of brands, is a distinguished destination located at 1 W Wacker Dr, Chicago, Illinois. This hotel offers a sophisticated and culturally immersive experience for both business and leisure travelers, blending local culture with world-class hospitality to create memorable stays. Marriott International is renowned for its commitment to diversity, equal opportunity employment, and a supportive work environment that respects and celebrates the unique backgrounds and talents of its associates. The Renaissance brand upholds these values while encouraging its team members to embrace a spirit of innovation, exploration, and personalized service. This... Show More
Job Requirements
- High school diploma or GED equivalent
- Availability for overnight and evening shifts
- Availability to work weekends and holidays
- Ability to stand, sit, or walk for extended periods
- Ability to move objects weighing up to 10 pounds
- Commitment to maintaining a professional appearance
- Willingness to follow company policies and quality assurance standards
Job Qualifications
- High school diploma or GED equivalent
- No related work experience required
- No supervisory experience required
- Strong communication and interpersonal skills
- Ability to work overnight and evening shifts as well as weekends and holidays
- Basic computer proficiency
- Passion for hospitality and local culture
Job Duties
- Greet guests warmly and provide a personalized check-in experience
- Anticipate and address guest needs by collaborating with various hotel departments
- Provide guests with accurate local information and recommendations about the neighborhood
- Process guest transactions accurately and securely
- Maintain a professional appearance and adhere to company policies and procedures
- Ensure a safe and welcoming environment for guests and staff
- Handle guest inquiries and resolve issues promptly and efficiently
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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