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Aramark

Front Desk Agent - National Center for Employee Development (NCED)

Job Overview

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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and development opportunities
Employee assistance program

Job Description

Aramark is a global leader in food services, facilities management, and uniform services, serving millions of guests daily across 15 countries. Recognized for its commitment to service excellence and sustainable business practices, Aramark provides diverse employment opportunities that promote professional growth and development. The company prides itself on fostering an inclusive environment where every employee is valued and encouraged to contribute to the organization's success. With a strong mission rooted in service and united by purpose, Aramark strives to make a positive impact on its partners, communities, and the planet. Their vision emphasizes equal employment opportunity and non-discrimination, reflecting their... Show More

Job Requirements

  • High school diploma or equivalent
  • Previous experience in a customer service or hospitality role
  • Ability to handle cash and operate payment systems
  • Strong verbal and written communication skills
  • Ability to multitask and work under pressure
  • Positive attitude and willingness to assist guests
  • Flexibility to adapt to changing job duties and schedules

Job Qualifications

  • Previous guest services experience required
  • Previous cash handling experience preferred
  • Demonstrates excellent customer service skills
  • Demonstrates interpersonal and communication skills, both verbal and written
  • Demonstrate organizational skills, accuracy, and attention to detail

Job Duties

  • Greet and provide customer service to guests while anticipating their needs
  • Supply guests or travelers with directions, travel information, and other information such as available services and points of interest
  • Book reservations, rentals, and coordinate registration
  • Operate a register and/or software system to complete cash and credit card transactions
  • Answer phone calls and emails and deliver messages as needed
  • Maintain excellent customer service and positive attitude towards guests, customers, clients, and co-workers
  • Coordinate resolution of guest concerns
  • Communicate closely with all departments to ensure a seamless guest experience

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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