Front Desk Agent- Luxury Residential

Miami, FL, USA|Onsite

Job Overview

Work Schedule

Weekend Shifts

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Retirement Plan

Employee Discounts

Professional development opportunities

Job Description

Our company is a well-established property management firm that prides itself on providing excellent service and security to its residents and guests. We manage a variety of residential and commercial properties, ensuring safe, comfortable, and welcoming environments for everyone who visits or lives in our buildings. With a commitment to professionalism, responsiveness, and a high standard of customer care, we aim to maintain properties that residents are proud to call home and guests enjoy visiting. Our team is dedicated to upholding the integrity and safety of each property through diligent management and excellent communication.

We are currently seeking a detail... Show More

Job Requirements

Ability to perform duties safely and satisfactorily
punctual with good attendance record
reliable transportation to work
ability to lift 30 to 50 lbs
ability to work in upright standing or sitting position for long periods
handle, finger, grasp and lift objects and packages
reach with hands and arms
communicate effectively by spoken and written word
ability to quickly and easily navigate the property/building
ability to complete required forms
ability to work extended hours and weekends as needed
ability to respond to emergencies promptly

Job Qualifications

Minimum 1-2 years front desk experience
hospitality experience preferred or college level courses in business or hospitality preferred
high school diploma or equivalency preferred
intermediate computer skills including Microsoft Word and Excel
effective written and verbal communication skills in English and Spanish
multiple language fluency is desirable
strong customer service, communication and interpersonal skills required

Job Duties

Demonstrates excellent customer service, communication and time management skills
monitors emergency response system
greets and directs residents, guests and invitees
monitors and controls electronic security control systems
responds to emergency situations in a timely and efficient manner
monitors and controls access to the building
maintains daily log, records and forms
resolves and follows-up on all complaints/issues
maintains a safe and secure environment throughout the building/property(s)
may be assigned other duties by the on-site property manager
follows safety procedures and maintains a safe work environment
other duties as required

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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