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Kohler logo

Front Desk Agent, Lodge Kohler

Job Overview

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Employment Type

Part-time
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Compensation

Hourly
Exact $17.50
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Work Schedule

Day Shifts
Weekend Shifts
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Benefits

Medical
Dental
Vision
401k
Paid Time Off

Job Description

Kohler Co. is a renowned company with a legacy of unparalleled craftsmanship and innovation, committed to delivering gracious living to all those who are touched by its products and services. With a rich history and a culture steeped in creativity, Kohler is more than just a workplace — it is a community dedicated to the personal and professional development of its associates. Based in Green Bay, WI, this opportunity is offered in an onsite, part-time capacity, designed to cater to dynamic shifts from 2:00 pm to 10:00 pm on weekdays and weekends. Kohler offers its employees day one benefits, ensuring... Show More

Job Requirements

  • Must be at least 18 years of age or older at time of application
  • Previous customer service, front desk or hospitality experience preferred
  • Must be able to stand or walk for majority of each shift
  • Applicants must be authorized to work in the US without requiring sponsorship now or in the future

Job Qualifications

  • Previous customer service experience preferred
  • Previous front desk experience preferred
  • Previous hospitality experience preferred
  • Ability to stand or walk for majority of each shift
  • Must be at least 18 years of age or older at time of application

Job Duties

  • Providing a prompt, cheerful and proper greeting of guests per Kohler Co. standards
  • Registering guests in and out of Fidelio property management system
  • Programming and deleting room keys using Marlok system
  • Providing guests with hotel information
  • Offering assistance with luggage
  • summon bellman and provide introduction
  • Handling all money transactions at the front desk following standard operating procedures
  • Responding to reservation requests made by guests
  • Explaining rate structure, available rooms, facilities, and service
  • Timely responding to special requests
  • inform hotel departments as appropriate
  • Recording and conducting guest room wake-up calls
  • Acting as switchboard operator after regular scheduled hours

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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