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Job Overview
Employment Type
Part-time
Compensation
Hourly
Range $13.75 - $17.50
Work Schedule
Day Shifts
Weekend Shifts
Benefits
Employee Discounts
flexible schedule
Training opportunities
supportive work environment
Career advancement potential
Job Description
Lodge Kohler, located in Green Bay, WI, is a premier hospitality establishment known for its exceptional guest service and luxurious accommodations. As part of the renowned Kohler Co., the Lodge embodies a commitment to excellence, combining a rich tradition of quality with modern amenities. The company prides itself on creating memorable experiences for every guest, making it a destination of choice for travelers seeking comfort and sophistication. This part-time opportunity offers shifts that vary between 2:00 pm and 10:00 pm on weekdays and weekends, providing flexibility for those who value work-life balance. Employees at Lodge Kohler are part of a... Show More
Job Requirements
- High school diploma or equivalent
- Previous customer service experience preferred
- Ability to use property management software
- Excellent communication skills
- Strong attention to detail
- Ability to handle cash transactions accurately
- Flexible availability including evenings and weekends
Job Qualifications
- High school diploma or equivalent
- Previous experience in hotel front desk or customer service role preferred
- Proficiency with property management systems such as Fidelio and Marlok an advantage
- Strong communication and interpersonal skills
- Ability to multitask and handle transactions accurately
- Friendly and professional attitude
- Ability to work flexible hours including weekdays and weekends
Job Duties
- Providing a prompt, cheerful and proper greeting of guests per Kohler Co. standards
- Registering guests in and out of Fidelio property management system
- Programming and deleting room keys using Marlok system
- Providing guests with hotel information
- Offering assistance with luggage
- summon bellman and provide introduction
- Handling all money transactions at the front desk following standard operating procedures
- Responding to reservation requests made by guests
- Explaining rate structure, available rooms, facilities, and service
- Timely responding to special requests
- inform hotel departments as appropriate
- Recording and conducting guest room wake-up calls
- Acting as switchboard operator after regular scheduled hours
Job Criteria
Experience
No experience required
Job Location
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