Job Overview
Employment Type
Hourly
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Exact $13.00
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Flexible Schedule
Professional Development
Job Description
Commonwealth Lodging is a prominent player in the hospitality industry, known for delivering world-class service through a team of highly experienced professionals dedicated to hotel management. The company takes a proactive and hands-on approach to managing its properties, ensuring guests receive the highest levels of comfort and satisfaction during their stay. With a clear emphasis on core values such as Team First, Own It, Relationship Oriented, Professionalism, and Integrity/Honesty, Commonwealth Lodging fosters a supportive and respectful working environment that extends to its guests and employees alike.
Operating across multiple hotel locations, Commonwealth Lodging consistently strives to enhance the guest ... Show More
Operating across multiple hotel locations, Commonwealth Lodging consistently strives to enhance the guest ... Show More
Job Requirements
- High school diploma or equivalent
- minimum of 1 year of guest service experience preferred
- ability to lift or transport at least 25 pounds
- ability to push or pull carts up to 100 pounds
- ability to stand and maintain mobility up to 8 hours
- willingness to work nights, weekends, and holidays
- strong communication skills
- ability to work under varying temperature and noise conditions
Job Qualifications
- High school diploma or G.E.D. equivalent
- minimum of 1 year of experience as a guest service agent preferred
- excellent communication and interpersonal skills
- ability to multitask in a fast-paced environment
- knowledge of hotel management software is a plus
- strong problem-solving skills
- customer service oriented
Job Duties
- Assist guests with check-in and check-out
- answer and process all phone calls
- handle special requests for services or information
- maintain positive guest relations
- resolve guest challenges ensuring satisfaction
- maintain knowledge of hotel features, services, operation hours, room rates, packages, and daily activities
- work varied schedules including nights, weekends, and holidays
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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