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Job Overview
Work Schedule
Weekend Shifts
Night Shifts
Job Description
This job opportunity is with a reputable hotel that prioritizes delivering exceptional guest experiences through professional and courteous service. As part of a dedicated hospitality team, the establishment focuses on maintaining high standards of service to ensure guests feel welcomed and valued throughout their stay. The hotel operates with a strong emphasis on teamwork, reliability, and attentiveness to guest needs, making it a preferred destination for travelers seeking comfort and convenience. This role is categorized under the hospitality sector, specifically within hotel front office operations, offering a dynamic and engaging work environment where employees contribute directly to the satisfaction of... Show More
Job Requirements
- May be required to work varying schedules to include nights weekends and holidays
Job Qualifications
- Be guest focused and a problem solver
- Enjoy working as and being part of a team that provides great experiences for our guests
Job Duties
- Greet and communicate cordially with guests promptly and professionally checking them in and out of the hotel
- Assist in pre-registration and blocking of reservations when necessary
- Promptly accurately and efficiently know how and where to post all charges
- Have complete working knowledge of front office computer or manual system including all daily transactions and those which are not performed often
- Accurately manage credit card information from guests for payment of hotel charges
- Review any reservations with special requests and work to block rooms accordingly
- Have knowledge of hotel rates discounts and how to handle each
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