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Job Overview
Employment Type
Part-time
Hourly
Compensation
Hourly
Exact $23.00
Work Schedule
Flexible
Weekend Shifts
Benefits
competitive hourly wage
Hilton travel discounts
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Holiday pay
Career growth opportunities
training programs
Job Description
This job opportunity is with a hotel franchise that operates independently under the Hilton brand umbrella, specifically as a member of the Outset Collection by Hilton. Hilton is globally recognized for its commitment to hospitality excellence and delivering premium guest experiences across its diverse portfolio of hotels and resorts. As a franchisee-owned property, this hotel operates autonomously with control over its employment practices, salaries, and benefits. The hotel maintains high standards that align with Hilton's brand to ensure consistency and quality in guest services. Associate team members benefit from a workplace culture centered on professionalism, respect, career growth, and continuous... Show More
Job Requirements
- High school diploma or equivalent
- previous hospitality, hotel, or customer service experience preferred
- strong communication and interpersonal skills
- professional appearance and positive attitude
- ability to multitask
- ability to work efficiently in a fast-paced environment
- basic computer proficiency
- flexible schedule including evenings, weekends, and holidays
- ability to stand for extended periods
- ability to occasionally lift up to 25 pounds
Job Qualifications
- High school diploma or equivalent
- previous hospitality, hotel, or customer service experience preferred
- strong communication and interpersonal skills
- professional appearance and positive attitude
- ability to multitask and work efficiently in a fast-paced environment
- basic computer proficiency
- experience with hotel property management systems preferred
- flexible schedule including evenings, weekends, and holidays
- ability to stand for extended periods and occasionally lift up to 25 pounds
- experience with Hilton systems or similar hotel management software preferred
- bilingual or multilingual communication skills preferred
- strong problem-solving and conflict-resolution abilities preferred
- passion for hospitality and guest engagement preferred
Job Duties
- Greet guests warmly and professionally upon arrival and departure
- process guest check-ins, check-outs, room assignments, and payment transactions accurately
- respond to guest questions, concerns, and special requests promptly and courteously
- maintain knowledge of hotel services, amenities, local attractions, and dining recommendations
- handle phone calls, reservations, and email inquiries in a timely manner
- coordinate with housekeeping, maintenance, and other departments to ensure guest satisfaction
- resolve guest issues professionally and escalate concerns when appropriate
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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