Job Overview
Employment Type
Full-time
Part-time
Temporary
Hourly
Internship
Consulting
Compensation
Type:
Salary
Rate:
Range $33,958.86 - $37,902.81
Benefits
Group medical insurance
Dental Insurance
Vision Insurance
Company-paid Life Insurance
Paid Time Off
Company-matched 401(k) plan
Daily Pay
Job Description
InnVentures is a dynamic and innovative hospitality management company with a proud history spanning over 40 years. Driven by an entrepreneurial spirit, InnVentures has cultivated a culture focused on building strong teams that deliver winning results in the hospitality industry. Operating more than 75 hotels across 20 plus states, the company manages properties for some of the nation’s largest real estate investment trusts (REITs) and private real estate owners, along with a substantial portfolio of individually and family-owned hotels. This extensive experience has enabled InnVentures to develop proven strategies in hotel management, development, and revenue maximization, earning a reputation as... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience in customer service or hospitality preferred
- Excellent communication skills
- Basic computer literacy
- Ability to manage multiple tasks in a fast-paced environment
- Physical ability to stand for extended periods and lift up to 25 pounds
- Flexible availability including evenings, weekends and holidays
Job Qualifications
- Previous customer service experience in a fast-paced, guest-facing environment
- Strong verbal and written communication skills
- Ability to read, write, type and use basic technology
- Customer-focused attitude with excellent interpersonal skills
- Ability to stand for an entire shift and lift at least 25 pounds
- Availability to work evenings, weekends and holidays
Job Duties
- Ensure that all guests receive a friendly, efficient and error-free check-in and check-out experience
- Handle continuous requests in a fast paced environment by coordinating with other departments to ensure all guest requests are met
- Answer questions regarding the local area and facilities and be able to give proper directions and resources to positively influence each guest's stay
- Demonstrate proper phone etiquette including transferring calls, taking messages and making reservations
- Follow proper cash handling procedures and be able to post and reconcile charges applied to guest receipts
- Support the goals of the hotel through teamwork and collaboration with all departments
Job Location
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