FRONT DESK AGENT

Savannah, GA, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Type:

Salary

Rate:

Range $29,189.38 - $32,095.05

Benefits

Medical insurance

Dental Insurance

Prescription coverage

Vision Insurance

flexible spending accounts

Disability insurance

Life insurance

Paid Family Bonding Time

Adoption assistance

educational assistance

Complimentary and Discounted Hyatt Hotel Room Nights

Free meals in colleague dining room

Paid Time Off

Paid holidays

401(k) with employer match

support for personal wellbeing

Job Description

Hyatt Regency is a renowned global hospitality company that operates luxury and upscale hotel brands worldwide. Known for its exceptional guest experience and world-class service, Hyatt provides travelers with welcoming accommodations, fine dining, meeting facilities, and leisure amenities. With a mission to care for people so they can be their best, Hyatt fosters a culture of respect, inclusion, and dedication to excellence. This makes Hyatt Regency a preferred destination for both business and leisure travelers seeking comfort, convenience, and outstanding service in premier locations.

The Host role at Hyatt Regency is a vital position focused on creating memorable experienc... Show More

Job Requirements

Previous customer service experience
Professional presentation in line with the Hyatt Regency brand
Excellent interpersonal, organizational and communication skills
Basic computer systems knowledge
Ability to stand for long periods
Able to fulfill a flexible schedule including mornings, nights, weekends and holidays
Ability to support Hyatt's purpose by identifying opportunities to display authentic human care to guests and colleagues

Job Qualifications

Previous customer service experience
Professional presentation in line with the Hyatt Regency brand
Excellent interpersonal, organizational and communication skills
Basic computer systems knowledge
Ability to stand for long periods
Able to fulfill a flexible schedule including mornings, nights, weekends and holidays
Ability to support Hyatt's purpose by identifying opportunities to display authentic human care to guests and colleagues

Job Duties

Display empathy and demonstrate listening skills in all interactions
Manage the registration process to confirm guest information, acknowledge preferences as noted, provide guest with room keys and offer luggage assistance
Tailor interactions based on guests' needs and available data
Understand and be familiar with hotel room inventory to manage and allocate based on availability and guest preferences
Provide appropriate recognition to members of Hyatt's loyalty program
Respond accurately to inquiries and offer knowledge of the hotel features/general information
Approach guest issues with compassion and recover service as appropriate
General cashiering skills
Work collaboratively and effectively with other hotel departments

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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