Job Overview
Employment Type
Full-time
Part-time
Temporary
Hourly
Internship
Consulting
Compensation
Type:
Salary
Rate:
Range $27,754.36 - $31,588.01
Benefits
401(k)
Dental Insurance
Disability insurance
Employee assistance program
Flexible spending account
Health Insurance
Life insurance
Paid Time Off
Vision Insurance
room discounts
Employee Food and Beverage Discounts
Job Description
Driftwood Hospitality Management, a prominent name in the hospitality industry, is dedicated to delivering premier guest experiences through its managed hotel properties. Known for its focused commitment to excellence and guest satisfaction, Driftwood Hospitality Management operates hotels that emphasize quality, comfort, and personalized service to ensure that every visitor enjoys a memorable stay. As a well-established company in the hotel management sector, Driftwood Hospitality Management combines innovation with traditional hospitality values to create welcoming environments characterized by professionalism and warmth. The company prides itself on fostering an inclusive, diverse, and supportive work culture for its employees, recognizing that a motivated... Show More
Job Requirements
- Graduation from high school or equivalent
- Prior hospitality experience preferred
- Ability to stand for extended periods
- Ability to perform mathematical calculations accurately
- Strong communication skills in English
- Capability to use computer systems for registration and transactions
- Ability to handle cash and various payment methods
- Ability to maintain professional appearance
- Availability to work flexible shifts including nights, weekends, and holidays
- Capability to follow safety and emergency procedures
Job Qualifications
- Any combination of education and experience equivalent and graduation from high school or any other combination of education, training or experience that provides the required knowledge skills and abilities
- High school diploma preferred
- Prior hospitality experience preferred but not required
- Considerable skill in the use of a calculator and prepare moderately complex mathematical calculations without error
- Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy
- Ability to read, listen, and communicate effectively in English, both verbally and in writing
- Ability to access and accurately input information using a moderately complex computer system
- Hearing and visual ability to observe and detect signs of emergency situations
Job Duties
- Greet customers immediately with a friendly and sincere welcome
- Complete the registration process by inputting and retrieving information from a computer system, confirming pertinent information including number of guests and room rate
- Verify and imprint credit cards for authorization using electronic acceptance methods
- Promptly answer the telephone using positive and clear English communication
- Close guest accounts at the time of check out and ensure guests satisfaction
- Field guest complaints, conducting thorough research to develop the most effective solutions and resolve complications
- Adhere to all company policies and procedures
- Follow safety and security procedures and rules
- Know department fire prevention and emergency procedures
- Utilize protective equipment
- Report unsafe conditions to supervisor or manager
- Assist other front desk personnel when needed
- Perform any related duties as requested by supervisor or manager
Job Location
Loading...
We didn't receive the exact location for this job posting,
please contact the employer.
You may be also interested in:
Popular Cities
Similar Jobs