Job Overview
Employment Type
Full-time
Part-time
Temporary
Hourly
Internship
Consulting
Compensation
Type:
Salary
Rate:
Range $33,563.18 - $37,436.26
Benefits
Group insurance including medical, dental, vision and company-paid life insurance
Paid Time Off
Company-matched 401(k) plan
Get Paid Daily
Job Description
InnVentures is an established leader in the hospitality management industry known for its innovative and entrepreneurial spirit. With a legacy of over 40 years, InnVentures has built a culture that prioritizes teamwork and delivers winning results. Managing more than 75 hotels across 20 plus states, the company partners with some of the Nation's largest Real Estate Investment Trusts (REITs) and private real estate owners, as well as a sizeable portfolio of family-owned and individually owned hotels. This extensive experience has enabled InnVentures to develop and refine effective management, development, and revenue maximization strategies. Their proven track record in managing major... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience in customer service or hospitality preferred
- Ability to work flexible hours including evenings, weekends and holidays
- Must be able to stand for the duration of the shift
- Ability to lift at least 25 pounds
- Strong communication and interpersonal skills
- Basic computer literacy
Job Qualifications
- Previous customer service experience in a guest-facing role in a fast-paced environment
- Strong verbal and written communication skills
- Ability to read, write, type and use basic technology
- Good interpersonal skills and an outgoing personality
- Ability to stand for extended periods during shifts
- Ability to lift at least 25 pounds
- Availability to work evenings, weekends and holidays
Job Duties
- Ensure that all guests receive a friendly, efficient and error-free check-in and check-out experience
- Handle continuous requests in a fast paced environment by coordinating with other departments to ensure all guest requests are met
- Answer questions regarding the local area and facilities and be able to give proper directions and resources to positively influence each guest's stay
- Demonstrate proper phone etiquette including transferring calls, taking messages and making reservations
- Follow proper cash handling procedures and be able to post and reconcile charges applied to guest receipts
- Support the goals of the hotel through teamwork and collaboration with all departments
Job Location
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