Job Overview
Employment Type
Full-time
Part-time
Temporary
Hourly
Internship
Consulting
Compensation
Type:
Salary
Rate:
Range $32,235.75 - $36,184.17
Benefits
Group medical insurance
Dental Insurance
Vision Insurance
Company-paid Life Insurance
Paid Time Off
Company-matched 401(k) plan
Daily Pay Option
Job Description
InnVentures is a leading hospitality management company renowned for its innovative and entrepreneurial approach to operating hotels. With a portfolio that includes over 75 hotels across more than 20 states, InnVentures partners with some of the Nation's largest Real Estate Investment Trusts (REITs) and private real estate owners. Additionally, it manages an extensive collection of individual and family-owned hotels. Over its impressive 40-year history, InnVentures has cultivated a deep expertise in hotel management, development, and revenue optimization. This has allowed the company to build a reputation for operational excellence across major hotel brands, blending proven management techniques with a forward-thinking... Show More
Job Requirements
- High school diploma or equivalent
- Prior experience in customer service or hospitality preferred
- Excellent communication and interpersonal skills
- Ability to multitask and work efficiently in a fast-paced environment
- Basic computer proficiency
- Physical ability to stand for long periods and lift at least 25 pounds
- Flexible availability including evenings, weekends and holidays
Job Qualifications
- Previous customer service experience in a fast-paced, guest-facing environment
- Strong verbal and written communication skills
- Ability to read, write, type and use basic technology
- Ability to stand for entire shifts and lift at least 25 pounds
- Availability to work evenings, weekends and holidays
Job Duties
- Ensure that all guests receive a friendly, efficient and error-free check-in and check-out experience
- Handle continuous requests in a fast paced environment by coordinating with other departments to ensure all guest requests are met
- Answer questions regarding the local area and facilities and be able to give proper directions and resources to positively influence each guest’s stay
- Demonstrate proper phone etiquette including transferring calls, taking messages and making reservations
- Follow proper cash handling procedures and be able to post and reconcile charges applied to guest receipts
- Support the goals of the hotel through teamwork and collaboration with all departments
Job Location
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