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Job Overview
Employment Type
Hourly
Compensation
Hourly
Range $20.00 - $21.00
Work Schedule
Day Shifts
Fixed Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
competitive pay
Employer Paid Life Insurance
Paid Time Off
401k with employer match
Career growth opportunities
Job Description
HomeTowne Studios by RedRoof is a renowned management company specialized in the hospitality industry, with a focus on providing high-quality extended stay hotel experiences. Known for its commitment to superior guest satisfaction and a supportive work environment, HomeTowne Studios operates hotels across 20 different states in the United States. Since 2018, the company has been proactive in renovating its properties to enhance both guest comfort and employee working conditions. The emphasis on continual improvement has earned HomeTowne Studios a reputation as a leader in the extended stay hotel market.
As a management company, HomeTowne Studios by RedRoof prioritizes n... Show More
As a management company, HomeTowne Studios by RedRoof prioritizes n... Show More
Job Requirements
- High school diploma preferred or equivalent experience
- 1 year in previous customer service position
- must have basic office skills including math, cash handling and computer skills
- basic English communication skills, verbal and written
Job Qualifications
- High school diploma preferred or equivalent experience
- 1 year in previous customer service position
- basic office skills including math, cash handling and computer skills
- basic English communication skills, both verbal and written
- ability to work cooperatively with others
- excellent interpersonal and organizational skills
- strong attention to detail
Job Duties
- Welcome guests with friendly greeting and smile while performing all guest related services
- Handle reservations request
- check guests in/out
- handle guest accounting and cashier functions
- Make, change and monitor reservations
- reviews and reports rate availability using front desk computer system
- update and monitor room status
- promote future sales
- Maintain confidentiality of guest information and pertinent hotel data
- Communicate with the General Manager and other Front Desk Representatives, as needed, about problems, requests and/or concerns regarding guests and rooms
- Work with housekeeping to communicate checkouts, stay-overs, sleepers, skip, rooms cleaned and rooms in need of maintenance
- Performs all other duties as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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