Front Desk Agent

HomeTowne Studios by RedRoof is a reputable management company renowned for delivering quality extended stay hotel experiences across 20 different states in the United States. With properties renovated as recently as 2018, HomeTowne Studios continuously strives to enhance both the guest and employee environments. The company’s commitment to superior service, innovative training methods, and property improvements has made it a leader in the extended stay hotel market. HomeTowne Studios values its employees highly, aiming to be the employer of choice by fostering a positive and supportive workplace. This dedication extends not only to the quality of service provided to guests but also to career growth opportunities for its team members.

We are currently seeking a Front Desk Agent to join the HomeTowne Studios team. This hourly position offers competitive pay ranging from $18.50 to $19.00 per hour, with a chance to contribute to a dynamic work setting in the extended stay hospitality sector. As a Front Desk Agent, you will be the first point of contact for guests, representing the brand with professionalism and warmth. Your responsibilities will include welcoming guests, managing reservations and check-ins/check-outs, handling guest inquiries, and collaborating with various hotel departments to ensure a seamless guest experience.

This role demands excellent customer service skills, basic office proficiency including cash handling, math, and computer skills, as well as effective communication abilities in English. At HomeTowne Studios, our Front Desk Agents play a pivotal role in maintaining the confidentiality of guest information and supporting the overall operational flow of the hotel. This position offers a wonderful opportunity for those who enjoy interacting with diverse guests and aspire to grow within the hospitality industry. Employees at HomeTowne Studios also benefit from an attractive package that includes health, dental, and vision insurance, paid time off, and retirement benefits. Join us and be part of a growing company dedicated to excellence in extended stay accommodations and employee satisfaction.