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Job Overview
Employment Type
Hourly
Compensation
Hourly
Range $18.50 - $19.00
Work Schedule
Flexible
Day Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
competitive pay
Employer Paid Life Insurance
Paid Time Off
401k with employer match
Career growth opportunities
Job Description
HomeTowne Studios by RedRoof is a reputable management company renowned for delivering quality extended stay hotel experiences across 20 different states in the United States. With properties renovated as recently as 2018, HomeTowne Studios continuously strives to enhance both the guest and employee environments. The company’s commitment to superior service, innovative training methods, and property improvements has made it a leader in the extended stay hotel market. HomeTowne Studios values its employees highly, aiming to be the employer of choice by fostering a positive and supportive workplace. This dedication extends not only to the quality of service provided to guests... Show More
Job Requirements
- High school diploma preferred or equivalent experience
- 1 year in previous customer service position
- Must have basic office skills (math, cash handling, computer skills, etc.)
- Basic English communication (verbal and written) skills required
Job Qualifications
- High school diploma preferred or equivalent experience
- 1 year in previous customer service position
- Must have basic office skills (math, cash handling, computer skills, etc.)
- Basic English communication (verbal and written) skills required
Job Duties
- Welcome guests with friendly greeting and smile while performing all guest related services
- Handle reservations request
- check guests in/out
- handle guest accounting and cashier functions
- Make, change and monitor reservations
- reviews and reports rate availability using front desk computer system
- update and monitor room status
- promote future sales
- Maintain confidentiality of guest information and pertinent hotel data
- Communicate with the General Manager and other Front Desk Representatives, as needed, about problems, requests and/or concerns regarding guests and rooms
- Work with housekeeping to communicate checkouts, stay-overs, sleepers, skip, rooms cleaned and rooms in need of maintenance
- Performs all other duties as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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