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Front Desk Agent

Job Overview

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Employment Type

Full-time
Hourly
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Compensation

Hourly
Exact $15.00
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Work Schedule

Standard Hours
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Benefits

Dental Insurance
employee discount
Health Insurance
Paid Time Off
Vision Insurance

Job Description

FMC Health is a locally-owned healthcare management organization that provides a comprehensive range of healthcare services to residents of Amarillo, Canyon, and the broader Texas panhandle. The company is dedicated to delivering a complete continuum of care, spanning from pediatrics, urgent and primary care, to long-term, palliative, and hospice care. FMC Health’s integrated approach ensures that patients’ needs are prioritized at every stage of their healthcare journey, providing seamless transitions between different types of care. This commitment to patient-centered service has made FMC Health a trusted provider in the region, known for its focus on quality, compassion, and effective healthcare... Show More

Job Requirements

  • High school diploma or equivalent
  • strong customer service skills
  • knowledge of medical terminology and basic anatomy
  • strong organizational and communication skills
  • ability to work well under pressure and multitask effectively
  • physical ability to stand for long periods and perform other duties as required

Job Qualifications

  • High school diploma or equivalent
  • strong customer service skills
  • knowledge of medical terminology and basic anatomy
  • strong organizational and communication skills
  • experience with Athena EMR is a plus
  • ability to work well under pressure and multitask effectively
  • physical ability to stand for long periods and perform other duties as required

Job Duties

  • Scheduling appointments and managing patient flow
  • checking patients in and out
  • answering phones and routing calls
  • managing patient information in electronic medical records (EMR) system
  • handling billing and insurance paperwork
  • maintaining a clean and organized waiting area
  • assisting with general office tasks

Job Criteria

Experience

Entry Level (1-2 years)


Job Location

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