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Job Overview
Employment Type
Full-time
Hourly
Compensation
Hourly
Range $16.50 - $17.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Vision Insurance
competitive pay
Employer Paid Life Insurance
Paid Time Off
401k with employer match
Career growth opportunities
Job Description
HomeTowne Studios by RedRoof is a distinguished management company specializing in the extended stay hotel industry across the United States. With properties managed in 20 different states, HomeTowne Studios is recognized for providing quality extended stay accommodations that offer guests a welcoming and comfortable experience. The company has continually invested in property renovations, with significant upgrades completed in 2018, and maintains an ongoing commitment to enhancing both the guest and employee experience through continuous improvements and innovative training techniques. This dedication to quality and service has established HomeTowne Studios as a leader in the extended stay segment, striving to create... Show More
Job Requirements
- High school diploma or equivalent
- Minimum 1 year previous customer service experience
- Basic office skills including math, cash handling, and computer proficiency
- Basic verbal and written English communication skills
Job Qualifications
- High school diploma preferred or equivalent experience
- 1 year in previous customer service position
- Must have basic office skills (math, cash handling, computer skills, etc.)
- Basic English communication (verbal and written) skills required
Job Duties
- Welcome guests with friendly greeting and smile while performing all guest related services
- Handle reservations request
- check guests in/out
- handle guest accounting and cashier functions
- Make, change and monitor reservations
- reviews and reports rate availability using front desk computer system
- update and monitor room status
- promote future sales
- Maintain confidentiality of guest information and pertinent hotel data
- Communicate with the General Manager and other Front Desk Representatives, as needed, about problems, requests and/or concerns regarding guests and rooms
- Work with housekeeping to communicate checkouts, stay-overs, sleepers, skip, rooms cleaned and rooms in need of maintenance
- Performs all other duties as assigned
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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