Front Desk Agent

The Seattle Marriott Redmond is part of the globally acclaimed Marriott International family, known for its commitment to exceptional hospitality and guest services. Located in the vibrant city of Redmond, Washington, the hotel offers a welcoming and comfortable stay for both business and leisure travelers. Marriott International is a multinational hospitality company distinguished for its diverse portfolio of brands and dedication to fostering a supportive work environment where associates are valued and celebrated. The Seattle Marriott Redmond prides itself on providing a memorable guest experience with attention to detail, quality service, and a warm atmosphere inspired by the local culture and community.

This job opening is for a part-time, non-management position titled Guest Experience Expert. Rather than simply facilitating guest check-ins and check-outs, this role is designed to enhance the entire guest journey by delivering personalized and thoughtful service. The Guest Experience Expert acts as a proactive problem solver and hospitality ambassador who ensures that every guest interaction is smooth, engaging, and valuable. This role requires individuals to efficiently manage operational tasks, respond promptly to guest requests, complete necessary reports, and offer knowledgeable recommendations about the local area. The Guest Experience Expert embodies Marriott’s reputation by transforming standard transactions into meaningful experiences that contribute to guest satisfaction and loyalty.

The position pays $25.25 per hour and emphasizes the importance of adhering to company policies to maintain a safe and professional workplace. Responsibilities include upholding confidentiality, protecting company assets, ensuring consistent quality standards, and presenting a polished personal appearance aligned with Marriott’s brand image. Physically, the role involves being on one's feet for extended periods, requiring stamina and the ability to move or handle objects weighing up to 10 pounds without assistance. Prior experience is not required, making this an excellent opportunity for those new to the hospitality industry seeking to work for a leading global brand.

Marriott International is committed to equal employment opportunities and fosters an inclusive culture that respects the diverse backgrounds of its associates. It offers a comprehensive and competitive benefits package which, for part-time employees, includes access to a 401(k) plan, stock purchase programs, employee discounts, commuter benefits, childcare discounts, and support services. Full-time employees gain additional coverage including medical, dental, and vision insurance, flexible spending accounts, various forms of insurance, paid parental leave, and educational assistance, underscoring Marriott’s investment in the overall well-being and growth of its team members.

Joining Marriott means becoming part of a global team dedicated to hospitality excellence and continuous innovation. The Seattle Marriott Redmond is proud to present this guest-centric role that not only contributes to the company's operational success but also allows associates to grow within a dynamic and diverse work environment. By serving as a Guest Experience Expert, employees play a critical role in upholding the Marriott tradition of wonderful hospitality, ensuring each guest's visit is unique, pleasant, and memorable, and advancing their careers in a renowned hospitality organization.