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Job Overview
Employment Type
Part-time
Hourly
Compensation
Hourly
Exact $17.75
Work Schedule
Weekend Shifts
Benefits
competitive hourly wage
opportunities for career growth
A supportive and inclusive work environment
Employee discounts on hotel stays and amenities
Training and development programs
Dental Insurance
Vision Insurance
Supplemental Insurance
401(k) retirement plan
Employee lunch
Free parking
Job Description
The Verve Hotel - Boston Natick is a contemporary hotel located in the vibrant heart of Natick, Massachusetts. Renowned for its dedication to excellence in hospitality, the hotel combines modern comfort with stylish design to create a welcoming and memorable environment for both business and leisure travelers. Offering a variety of amenities and a focus on personalized service, The Verve Hotel aims to ensure every guest feels valued and cared for throughout their stay. The hotel's strategic location provides easy access to local attractions, shopping, dining, and corporate centers, making it an ideal destination for diverse clientele. With a commitment... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience in hospitality or customer service preferred
- Excellent communication and interpersonal skills
- Ability to multitask and work efficiently in a fast-paced environment
- Strong problem-solving skills and a positive attitude
- Availability to work mid to late evenings, including weekends and holidays
- Basic computer proficiency, including familiarity with reservation systems
Job Qualifications
- High school diploma or equivalent
- Previous experience in hospitality or customer service preferred
- Excellent communication and interpersonal skills
- Ability to multitask and work efficiently in a fast-paced environment
- Strong problem-solving skills and a positive attitude
- Basic computer proficiency, including familiarity with reservation systems
- Availability to work mid to late evenings, including weekends and holidays
Job Duties
- Greet and welcome guests in a friendly and professional manner
- Check guests in and out efficiently while managing reservations
- Respond promptly to guest requests and resolve issues to ensure satisfaction
- Maintain accurate records of guest information and transactions
- Collaborate with other hotel departments to ensure seamless guest experiences
- Provide information about hotel amenities, local attractions, and services
- Handle phone calls and emails, directing inquiries as appropriate
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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