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Job Overview
Employment Type
Full-time
Hourly
Compensation
Hourly
Range $16.00 - $17.00
Work Schedule
Standard Hours
Day Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
competitive pay
Employer Paid Life Insurance
Paid Time Off
401k with employer match
Career growth opportunities
Job Description
HomeTowne Studios by RedRoof is a distinguished leader in offering quality extended stay hotel experiences across 20 states in the United States. The company prides itself not only on delivering exceptional hospitality to its guests but also on being an employer of choice for its employees. Formed as a management company, HomeTowne Studios continuously invests in renovations, with significant upgrades completed in 2018, as well as ongoing efforts to enhance both the guest satisfaction and employee work environment. Their focus on quality, innovation, and service excellence makes them a trusted name in the extended stay sector. HomeTowne Studios ensures that... Show More
Job Requirements
- High school diploma preferred or equivalent experience
- 1 year in previous customer service position
- must have basic office skills including math, cash handling, and computer skills
- basic English communication skills both verbal and written required
Job Qualifications
- High school diploma preferred or equivalent experience
- 1 year in previous customer service position
- must have basic office skills (math, cash handling, computer skills, etc.)
- basic English communication (verbal and written) skills required
Job Duties
- Welcome guests with friendly greeting and smile while performing all guest related services
- handle reservations request
- check guests in/out
- handle guest accounting and cashier functions
- make, change and monitor reservations
- reviews and reports rate availability using front desk computer system
- update and monitor room status
- promote future sales
- maintain confidentiality of guest information and pertinent hotel data
- communicate with the General Manager and other Front Desk Representatives as needed about problems, requests and/or concerns regarding guests and rooms
- work with housekeeping to communicate checkouts, stay-overs, sleepers, skip, rooms cleaned and rooms in need of maintenance
- performs all other duties as assigned
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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