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Job Overview
Employment Type
Hourly
Compensation
Hourly
Range $16.50 - $17.00
Benefits
Health Insurance
Dental Insurance
Vision Insurance
competitive pay
Employer Paid Life Insurance
Paid Time Off
401k with employer match
Career growth opportunities
Job Description
HomeTowne Studios by RedRoof is a prominent management company that specializes in providing quality extended stay hotel experiences across 20 different states in the United States. Renowned for its commitment to excellence both for its guests and employees, HomeTowne Studios has cultivated a reputation as a leader in the hospitality industry by consistently delivering superior service and comfort. The properties managed by HomeTowne Studios were notably renovated in 2018 to elevate the guest experience and maintain modern, inviting accommodations. The company places a strong emphasis on not only improving property standards but also enhancing training and development for its team... Show More
Job Requirements
- High school diploma preferred or equivalent experience
- 1 year in previous customer service position
- Basic office skills (math, cash handling, computer skills, etc.)
- Basic English communication (verbal and written) skills required
Job Qualifications
- High school diploma preferred or equivalent experience
- 1 year in previous customer service position
- Basic English communication (verbal and written) skills required
- Basic office skills (math, cash handling, computer skills, etc.)
- Strong interpersonal and communication skills
- Ability to maintain confidentiality
Job Duties
- Welcome guests with friendly greeting and smile while performing all guest related services
- Handle reservations request
- check guests in/out
- handle guest accounting and cashier functions
- Make, change and monitor reservations
- reviews and reports rate availability using front desk computer system
- update and monitor room status
- promote future sales
- Maintain confidentiality of guest information and pertinent hotel data
- Communicate with the General Manager and other Front Desk Representatives, as needed, about problems, requests and/or concerns regarding guests and rooms
- Work with housekeeping to communicate checkouts, stay-overs, sleepers, skip, rooms cleaned and rooms in need of maintenance
- Performs all other duties as assigned
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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