Front Desk Agent

O'Reilly Hospitality Management, LLC (OHM) is a forward-thinking and rapidly growing hospitality management company dedicated to empowering its team members and making a positive impact through sustainability efforts, health and wellness initiatives, community involvement, and philanthropic outreach. OHM prides itself on fostering a supportive and collaborative work environment where every team member, regardless of position, has the unique opportunity to contribute meaningfully and grow through career advancement opportunities. The company manages a variety of hospitality properties, placing strong emphasis on quality service, innovation, and community values.

OHM is currently seeking energetic and detail-oriented Front Desk Agents to join their team at the Springhill Suites by Marriott Springfield North. This role is essential in delivering exceptional guest experiences by warmly welcoming visitors, managing reservations, and assisting with various guest service inquiries. Front Desk Agents serve as the face of the hotel and play a crucial role in ensuring smooth operations through effective communication with other departments and adherence to the hotel's credit and cash handling policies.

The Front Desk Agent position requires proficiency in property management systems (PMS) and Microsoft Office, along with strong leadership, communication, organizational, and problem-solving skills. This role offers a flexible work schedule, including nights, weekends, and holidays, and involves standing for extended periods and performing light lifting.

OHM offers its team members competitive benefits such as 401(k) and Roth 401(k) plans with company match eligibility for both full-time and part-time employees, comprehensive health, dental, vision, and life insurance, paid time off including parental leave, travel perks and discounts within the hotel and restaurant industry, and immediate access to earned wages through the DailyPay program from day one of employment. The company is committed to equitable employment practices and diversity, ensuring an inclusive workplace free from discrimination based on age, race, gender, disability, or any other protected status. Joining OHM means becoming part of a growing, values-driven hospitality company focused on both professional growth and meaningful contribution to community and environment.