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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $13.00 - $16.50
Work Schedule
Flexible
Benefits
Health Insurance
401k
Paid Time Off
Dental Insurance
promotional opportunities
Job Description
Travelodge and Penny's Diner of Belen, NM, operated under Hospitality Management Corporation (HMC), are part of a reputable hospitality group that specializes in providing tailored management solutions and services to the hospitality industry. HMC is a privately held company based in Dallas and is known for its integrity, honesty, and open communication with clients. The core mission of HMC is to deliver the highest quality management expertise with a focus on professionalism, innovation, flexibility, and customer service. The company takes pride in its commitment to excellence, making it a preferred place to work for professionals seeking both career growth and... Show More
Job Requirements
- Experience with an IHG branded hotel highly desired
- Be able to manage time effectively, complete required tasks on time
- Knowledge of and ability to operate computer equipment and the reservations system
Job Qualifications
- High school diploma or equivalent
- Strong understanding of Microsoft Office products (Excel, Word, Outlook)
- Stable work history
- Ability to convey information and ideas clearly
- Ability to maintain composure and objectivity under pressure
- Effective problem-solving skills
- Effective listening and guest concern resolution skills
- Team player
Job Duties
- Greet guests and manage check-ins and check-outs
- Handle reservations, cancellations, and room assignments
- Assist guests with questions, directions, and local recommendations
- Address and resolve guest concerns professionally
- Maintain accurate guest records and room key inventory
- Support front desk operations as needed
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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