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Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Exact $15.00
Work Schedule
Rotating Shifts
Weekend Shifts
Benefits
Health Insurance
retirement plans
Paid Time Off
wellness programs
Local discounts
Employee rates on hotel stays
matching 401k plan
Job Description
Pyramid Global Hospitality is a renowned hospitality management company dedicated to creating exceptional guest experiences through its people-first culture. With a portfolio of over 230 properties worldwide, Pyramid Global Hospitality emphasizes employee wellbeing, diversity, and professional growth. The company is committed to fostering a supportive and inclusive work environment where each team member can thrive and develop their skills. Employees benefit from comprehensive health insurance, retirement plans, paid time off, wellness programs, local discounts, and employee rates on hotel stays. Additionally, Pyramid Global Hospitality provides ongoing training and development opportunities to ensure continuous career advancement within the hospitality industry.Show More
Job Requirements
- High school diploma or equivalent
- Relevant experience in customer service or hospitality preferred
- Strong interpersonal and communication skills
- Proficiency in computer applications
- Ability to multitask and work in a fast-paced environment
- Availability to work various shifts including weekends and holidays
- Physical ability to stand for extended periods
Job Qualifications
- High school diploma or equivalent
- A strong desire to make an impact on other people
- An outgoing and engaging personality
- Computer skills
- Excellent verbal and written communication skills
- Ability to work in a fast-paced setting
- Ability to stand for the duration of the shift
- Must be available to work various shifts including weekends and holidays
Job Duties
- Help guests discover their wanderlust experience
- Provide exceptional customer service by being engaging and taking sincere interest
- Check guests in, ensuring proper credit is received, special requests are noted and fulfilled, and accurate information is established
- Help to resolve problems and wow guests through recovery when things aren’t quite right
- Promote and sell special hotel programs
- Interact with hotel/resort staff in a professional manner, assisting other departments with necessary information
- Be knowledgeable of all emergency procedures and policies
- Maintain house bank
- Communicate all pertinent information to manager on duty
- Follow set procedures on posting, charges, cashing checks, safe deposits, and refunds
- Assist other departments as needed
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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