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Job Overview
Employment Type
Full-time
Compensation
Hourly
Exact $14.00
Work Schedule
Rotating Shifts
Flexible
Day Shifts
Benefits
healthcare
Dental Insurance
Vision Insurance
HSA plans
FSA plans
Dependent care FSA
Identity Theft Protection
Commuter Benefits
Pet insurance
Paid Time Off
Payroll incentives
Employee assistance program
Wellness subscriptions
Paid sick leave
Vacation Time
Family leave
401(k) retirement plan
Incentive bonus program
Free room nights
Employee Discounts
team member recognition
Discounted tickets
Career growth opportunities
Referral Bonus Program
Job Description
Island Hospitality is a well-established company renowned for its commitment to providing exceptional hospitality experiences through its portfolio of hotels. As a key player in the hospitality industry, Island Hospitality focuses on delivering superior guest service and operational excellence, ensuring that guests receive a welcoming and seamless stay in a comfortable and professional environment. The company’s dedication to employee growth and customer satisfaction has earned it a respected reputation in the sector, attracting talent eager to thrive in a dynamic and rewarding workplace.
The Full-time AM/PM Front Desk Agent position at Island Hospitality is a pivotal role responsible for... Show More
The Full-time AM/PM Front Desk Agent position at Island Hospitality is a pivotal role responsible for... Show More
Job Requirements
- High school diploma or equivalent
- prior experience in front desk or customer service role preferred
- ability to work flexible scheduling including AM and PM shifts
- capability to stand, sit, or walk for extended periods
- professional demeanor and strong communication skills
- ability to handle multi-tasking in a fast-paced environment
Job Qualifications
- Highly motivated team player with strong initiative and desire for achievement
- effective in handling workplace problems including anticipating, preventing, identifying, and solving problems
- ability to work well in stressful situations
- readily available and approachable for all guests while providing excellent guest service
- strong communication and interpersonal skills
- experience in hospitality or customer service preferred
Job Duties
- Check-in/check-out hotel guests
- process all payments according to established hotel requirements
- provide information and assistance to all guests and vendors
- prepare all necessary reports during each shift for the management team
- maintain professionalism and courtesy in all interactions
- manage fast-paced work environment responsibilities efficiently
- coordinate with other departments to meet guest needs
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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