Front Desk Agent

Choice Hotels International, Inc is a renowned global lodging franchisor, proudly operating one of the largest portfolios in the hospitality industry. Listed on the NYSE under the ticker CHH, the company commands a significant presence worldwide with over 7,400 hotels and more than 625,000 rooms across 45 countries and territories. This vast network spans a diverse array of 22 hotel brands, ranging from upscale full-service properties to midscale, extended stay, and economy offerings, ensuring that it meets the lodging needs of travelers across numerous market segments and occasions. This comprehensive brand portfolio enables Choice Hotels to deliver exceptional value to franchise owners and shareholders, supported by its acclaimed Choice Privileges loyalty program and co-branded credit card options that provide guests with an efficient way to earn rewards and enjoy personalized benefits. For more details, visit www.choicehotels.com.

The Radisson Hotel Seattle Airport, managed within the broader portfolio that includes prestigious brands like Radisson Blu, Radisson, Radisson Red, Park Plaza, and Country Inn & Suites by Radisson, is currently seeking a proactive and energetic Front Desk Agent to join its dynamic team. Conveniently located just across the street from Seattle-Tacoma International Airport, the hotel prides itself on offering a fast-paced, engaging work environment where no two days are alike. This position is pivotal to ensuring a superior guest experience, being the first point of contact and providing seamless check-in and check-out services. The role demands a customer-focused individual who warmly welcomes guests, attentively manages their needs, and offers knowledgeable insights about the hotel’s facilities and the local area.

The Front Desk Agent role at Radisson Hotel Seattle Airport offers competitive hourly pay starting at $20.74, alongside a generous vacation package, eight paid holidays, and a robust benefits plan for full-time employees. The hotel values team members who embody Choice Hotels’ Cultural Values of welcoming and respecting everyone, being bold, quick, curious, and acting with integrity — all critical attributes that contribute to fostering loyalty, growth, and the spirit of hospitality. Part-time opportunities are also available for candidates seeking flexible but engaging work hours. Highlighted benefits include employee discounts on a vast selection of hotels worldwide, a comprehensive 401k retirement program, commission opportunities on upsell activities, and complimentary parking, further enhancing the attractiveness of this role.

In this dynamic position, the Front Desk Agent is entrusted with a variety of responsibilities, such as greeting guests with enthusiasm, managing financial transactions, coordinating bookings with precision, and maintaining up-to-date knowledge of hotel events and local attractions. The role also involves liaising with multiple hotel departments to ensure a smooth and memorable guest experience. Beyond traditional front desk duties, agents may personally transport guests using the company vehicle and assist management with additional tasks, exemplifying the team-oriented and proactive service culture at Radisson Hotel Seattle Airport. Candidates with previous experience in similar customer-facing roles within the hospitality or retail sectors will find this job rewarding and stimulating, especially those with a strong commitment to delivering outstanding service and upholding professional standards at all times.