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Job Overview
Employment Type
Part-time
Hourly
Compensation
Hourly
Exact $20.74
Work Schedule
Flexible
Benefits
Employee Discounts
401k retirement program
Commission on upsells
Free parking
competitive pay
Generous vacation package
Paid holidays
Job Description
Choice Hotels International, Inc is a renowned global lodging franchisor, proudly operating one of the largest portfolios in the hospitality industry. Listed on the NYSE under the ticker CHH, the company commands a significant presence worldwide with over 7,400 hotels and more than 625,000 rooms across 45 countries and territories. This vast network spans a diverse array of 22 hotel brands, ranging from upscale full-service properties to midscale, extended stay, and economy offerings, ensuring that it meets the lodging needs of travelers across numerous market segments and occasions. This comprehensive brand portfolio enables Choice Hotels to deliver exceptional value to... Show More
Job Requirements
- Self confidence
- strong computer skills
- minimum of 1 to 2 years of hotel, retail, or customer-focused work experience
- reliable transportation
- opera PMS experience is a benefit but not a requirement
- strong verbal, written and interpersonal skills
- strong attention to detail
- commitment to exceptional service in any situation
- ability to maintain a positive and professional attitude
- adherence to the policies and procedures of the hotel
- ability to work a flexible schedule including holidays and weekends
Job Qualifications
- Strong computer skills
- minimum of 1 to 2 years of hotel, retail, or similar customer-focused experience
- strong verbal, written and interpersonal skills
- strong attention to detail
- commitment to exceptional service in any situation
- ability to maintain a positive and professional attitude
- adherence to hotel policies and procedures
- ability to work a flexible schedule including holidays and weekends
- self confidence
- opera PMS experience is a benefit but not a requirement
Job Duties
- Greeting and engaging all guests while taking personal action to accommodate their individual needs
- creates an unending energetic environment for our guests and team members
- reviews all guest reservations and plans their accommodation accordingly
- processes financial transactions and arranges special billing needs when necessary
- keeps current on activities, events, and meetings occurring throughout the hotel and in the local area
- manages all guest concerns or requests diligently and without hesitation
- personally chauffeuring guests to and from various locations in the immediate area using the company van
- maintains an 'Everyone Sells' vision while driving hotel revenues through upsell efforts
- communicates effectively with all hotel departments to guarantee a seamless guest experience
- prepares daily logs summarizing communications for management and other shifts
- responsible for answering and fielding all calls to the hotel, both internal and external
- maintains the confidentiality and respect of our patrons
- takes action to assist Supervisors, Managers, and Executive Team Members with additional tasks as needed
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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