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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $12.75 - $16.25
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Paid Time Off
Retirement Plan
Employee Discounts
flexible scheduling
Training and development opportunities
team events
Job Description
Our hospitality establishment is a renowned hotel dedicated to providing exceptional service and memorable experiences to guests from around the world. Known for its commitment to excellence, our hotel prides itself on creating a welcoming environment where every guest feels valued and comfortable. We emphasize quality customer service, attention to detail, and a guest-centric approach, making us a preferred destination for travelers seeking comfort, convenience, and an enjoyable stay experience. With a range of facilities including modern rooms, dining options, and concierge services, we cater to both business and leisure guests. Our professional team is diverse and well-trained, ensuring that... Show More
Job Requirements
- High school diploma or equivalent
- previous experience in customer service or front desk role preferred
- proficiency in hotel management software and reservation systems
- strong communication skills verbal and written
- availability to work shifts including evenings weekends holidays
- ability to lift carry push and pull up to 35 lbs
- on-site work at hotel property
Job Qualifications
- High school diploma or equivalent
- previous experience in customer service or hospitality preferred
- proficiency in using reservation systems and hotel software
- strong verbal and written communication skills
- ability to work various shifts including weekends and holidays
- excellent multitasking and organizational skills
- friendly and approachable demeanor
Job Duties
- Greet guests warmly and process check-ins
- assist with check-out procedures and billing
- manage room reservations and confirm bookings
- provide outstanding customer service and address guest inquiries
- assign rooms based on preferences and availability
- handle guest payments and maintain accurate billing records
- monitor hotel security and respond to emergencies
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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