You're Viewing 1 Of 95,000+ Jobs On OysterLink
New hospitality jobs added daily. Browse by role, pay, or location.
Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $21.30 - $24.00
Work Schedule
Flexible
Day Shifts
Night Shifts
Benefits
competitive pay
Commuter Benefits
Medical insurance
Dental Insurance
Vision Insurance
401k
Paid holidays
Paid vacation
Success share bonus program
Learning and development opportunities
Employee Referral Program
Employee assistance program
Job Description
Reside Seattle Downtown is part of Reside, a leading alternative-accommodations company that combines the best aspects of hotels and apartments to provide exceptional lodging experiences. Operating across more than 200 U.S. cities and 130 international locations, Reside specializes in multi-platform logistics-based housing solutions. The company merges the personalized service and agility of a smaller business with the extensive capabilities and reach of a global enterprise, making it a pioneer in innovative lodging options.
The role of a Front Desk Agent at Reside Seattle Downtown is critical in delivering outstanding guest experiences. As the first point of contact, this full-time posi... Show More
The role of a Front Desk Agent at Reside Seattle Downtown is critical in delivering outstanding guest experiences. As the first point of contact, this full-time posi... Show More
Job Requirements
- High school diploma or equivalent
- One year of experience in hotel front office or related field preferred
- Computer proficiency
- Strong customer service skills
- Excellent communication skills
- Ability to handle financial transactions accurately
- Ability to work flexible hours including nights weekends and holidays
- Ability to stand or sit for extended periods
- Ability to lift up to 20 pounds occasionally
- Legal authorization to work in the United States
Job Qualifications
- High school diploma or equivalent
- College coursework in hospitality or related field preferred or equivalent experience
- One year of experience in hotel front office or related field preferred
- Computer proficiency required experience with front office or property management systems preferred
- Customer service experience strongly preferred
- Excellent verbal and written communication skills
- Strong attention to detail and accuracy in handling financial transactions
- Ability to prioritize tasks and work independently or as part of a team
- Proficiency in basic arithmetic and comfort with financial data
- Problem-solving and critical thinking skills with the ability to anticipate guest or operational needs
- Professional appearance and demeanor consistent with company standards
- Ability to maintain confidentiality of sensitive information
- Willingness to cross-train and assist in other operational areas as needed
Job Duties
- Greet welcome and assist guests in a friendly and professional manner throughout their stay
- Handle all check-ins checkouts and reservation processes accurately and efficiently
- Reconcile transactions and audit daily reports to ensure accuracy in financial and statistical data
- Review and compile management reports guest billings and ledger transactions in a timely manner
- Respond promptly to guest inquiries regarding services facilities and local attractions
- Maintain proper operation of front desk systems and ensure adherence to property standards
- Follow all cash handling credit and audit procedures in accordance with company policies
- Maintain a clean and organized work area and ensure front desk and lobby standards are met
- Attend all required meetings and training sessions maintaining compliance with Reside standards
- Support porterage and guest service functions when needed to exceed customer expectations
- Communicate effectively with all departments to ensure guest satisfaction and operational efficiency
- Report maintenance issues or safety hazards to the supervisor promptly
- Perform other duties as assigned by management
- To support our goal of exceeding customer expectations the role may include acts of porterage for customer arrivals requests or service resolutions
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
Don't Stop At One Job - There's More
Create a free profile
We'll match you with best jobs
Get job offers faster
Search For More Opportunities:
More Jobs Like This: