Front Desk Agent

The Eldridge Hotel is a historic landmark located in the heart of Lawrence, Kansas, with roots tracing back to its founding in 1855. Known for its iconic presence and deep ties to the community, The Eldridge Hotel combines timeless charm with modern amenities to offer guests a unique and memorable experience. As a prominent establishment in Lawrence, the hotel attracts both leisure and business travelers seeking comfort, quality service, and convenient access to local attractions, dining, and entertainment. Over the years, The Eldridge has earned a reputation for excellence in hospitality, consistently striving to exceed guest expectations and foster a welcoming atmosphere.

We are currently seeking a dedicated and skilled Front Desk Agent to join our team. This position offers an exciting opportunity for individuals with a passion for hospitality and guest service. As the first point of contact for our guests, the Front Desk Agent will play a crucial role in ensuring a positive and seamless experience from check-in to check-out. This role requires someone who is highly organized, personable, and capable of managing multiple tasks efficiently in a fast-paced environment.

The Front Desk Agent at The Eldridge Hotel is responsible for managing all aspects of guest accommodation, including handling reservations, providing information about hotel amenities and services, and resolving any issues that may arise during a guest's stay. This role demands excellent communication skills and a proactive approach to customer service, as well as a keen eye for detail to ensure accuracy in bookings and payments. Additionally, the agent will collaborate with other hotel departments such as housekeeping to maintain high standards of cleanliness and comfort across all guest rooms.

In this role, candidates will have the opportunity to contribute to the overall guest experience, helping to create lasting impressions that encourage repeat visits. The position offers a competitive starting wage of $14 per hour with potential for career advancement within the hotel. We offer a supportive and team-oriented environment where your contributions are valued and your professional growth is encouraged. If you thrive on interacting with people, solving problems, and working in a dynamic environment, this role at The Eldridge Hotel might be your perfect fit.