Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Exact $21.50
Work Schedule
Day Shifts
Weekend Shifts
Fixed Shifts
Night Shifts
Benefits
Dental Insurance
Health Insurance
Referral program
Vision Insurance
Job Description
ORAM Hotels is an independently owned and operated franchise that stands as a testament to professional, innovative, and fast-paced hospitality services. Despite being affiliated with the Marriott International brand as a franchisee, ORAM Hotels operates as a separate entity with full control over all aspects of employment policies and practices including hiring, compensation, and benefits. Located in San Diego, CA, ORAM Hotels prides itself on creating a work environment that embraces opportunities for growth, personal fulfillment, and maintaining a culture that is both engaging and passionate about hospitality. Their commitment to enriching guest experiences through exceptional service has allowed them... Show More
Job Requirements
- High school diploma or equivalent
- prior experience in customer service or related field preferred
- ability to work flexible hours including day, evening, night shifts, weekends, and holidays
- ability to commute and relocate to San Diego, CA 92101
- strong interpersonal and communication skills
- ability to work independently and as part of a team
- proficiency in English
Job Qualifications
- High school diploma or equivalent
- excellent communication and interpersonal skills
- ability to work in a fast-paced environment
- basic computer proficiency
- experience in customer service or hospitality preferred
- ability to handle stressful or challenging situations with professionalism
- positive and friendly attitude
Job Duties
- Greet customers in a friendly manner at all times
- answer the phone in a timely and professional manner
- monitor the area of reception and lobby areas to ensure the safety of guests, staff, and property
- answer questions about hotel services and facilities
- direct guests to the appropriate department or person
- assist guests with luggage, valet parking, and room delivery
- provide after-hours assistance for room service, housekeeping, and others as needed
- know when to refer guests to supervisor or manager
- know when to refer customers to another company
- deal effectively with difficult guests or complaints
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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