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Front desk agent

Job Overview

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Employment Type

Hourly
Full-time
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Compensation

Type:
Hourly
Rate:
Exact $17.00
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career development opportunities
diversity and inclusion programs

Job Description

The Ritz-Carlton New Orleans, located at 921 Canal Street in the vibrant city of New Orleans, Louisiana, is a distinguished luxury hotel renowned worldwide for its commitment to exceptional guest service and memorable experiences. As part of the Marriott International portfolio, The Ritz-Carlton brand is synonymous with the highest standards of quality, hospitality, and professionalism in the luxury hotel sector. With more than 100 award-winning hotels worldwide, The Ritz-Carlton continuously sets the gold standard for luxury service, which is deeply embedded in its culture and operational philosophy. The hotel attracts top hospitality professionals who are passionate about creating lasting memories... Show More

Job Requirements

  • High school diploma or GED certificate
  • no prior related work experience required
  • no supervisory experience necessary
  • ability to stand, sit, and walk for extended periods
  • capability to lift, carry, push, and place objects weighing less than 10 pounds without assistance
  • excellent communication skills
  • availability to work full-time
  • adherence to company policies and safety guidelines

Job Qualifications

  • High school diploma or GED certificate
  • strong interpersonal and communication skills
  • ability to multitask and work in a fast-paced environment
  • customer service experience preferred but not required
  • knowledge of local area events and attractions is a plus
  • commitment to upholding The Ritz-Carlton Gold Standards
  • ability to work collaboratively in a team setting

Job Duties

  • Provide exceptional guest services and personalized experiences
  • respond promptly to guest requests and inquiries
  • complete operational reports and documentation
  • share local event and attraction information with guests
  • maintain a professional appearance and adhere to uniform standards
  • perform physical tasks including lifting and carrying items under 10 pounds
  • ensure a safe and welcoming work environment

Job Qualifications

Experience

No experience required

Job Location

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