Front Desk Agent

Los Angeles, CA, USA|Onsite

Job Overview

Employment Type

Hourly

Compensation

Type:

Hourly

Rate:

Exact $29.50

Work Schedule

Flexible

Weekend Shifts

Benefits

Medical insurance

Dental Insurance

Vision Insurance

Paid Time Off

Complimentary employee meals

Complimentary car parking

Complimentary bicycle parking

bus transit reimbursement

Complimentary uniform laundering

discounted room nights

Restaurant discount

Job Description

The Peninsula Beverly Hills is a prestigious and award-winning luxury hotel located in one of the most desirable areas of Los Angeles. Renowned for its exceptional service and elegant accommodations, this hotel is part of the distinguished Peninsula Hotels group, which is celebrated for offering guests an unparalleled blend of comfort, style, and personalized experiences. With a commitment to excellence and a reputation for refined hospitality, The Peninsula Beverly Hills attracts discerning travelers from around the world seeking a high-standard stay with thoughtful details and exceptional amenities.

At The Peninsula Beverly Hills, the culture revolves around making guests f... Show More

Job Requirements

high school diploma or equivalent
US work authorization
prior experience in hotel front office or luxury customer service preferred
flexible availability to work weekends and holidays
excellent interpersonal and communication skills
ability to work well in fast-paced environment
familiarity with hotel software systems such as Opera is advantageous

Job Qualifications

strong communication skills
experience in customer service in a luxury hotel or other luxury customer service environment
knowledge of Opera system a plus
open and flexible schedule including availability to work weekends and holidays
ability to multitask and perform under pressure
professionalism and a warm hospitality attitude

Job Duties

work well in a team environment
multitask and work quickly under pressure
exemplify unique and highly personalized approach to service providing that feeling of family for guests
handle guest check-ins and check-outs efficiently
respond promptly to guest inquiries and requests
provide accurate information about the hotel and local area
support the Director of Front Office Operations in daily tasks

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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