Job Overview
Employment Type
Full-time
Work Schedule
Rotating Shifts
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career development opportunities
uniform provided
Job Description
Hyatt Place Fort Worth is part of the renowned Hyatt Hotels Corporation, a global leader in the hospitality industry known for providing authentic and personalized experiences. Hyatt Place specifically caters to business and leisure travelers seeking a blend of comfort, style, and reliable service. Located in Fort Worth, Texas, this establishment is designed to offer guests modern amenities, spacious rooms, and a welcoming atmosphere coupled with attentive service from its dedicated team. Hyatt Place Fort Worth prides itself on the professionalism and warmth of its staff, maintaining high standards of hospitality and ensuring memorable stays for all guests. Show More
Job Requirements
- Identification establishing identity
- identification establishing the right to work in the United States
- valid/current driver’s license
- acceptably driving record
- ability to lift or move up to 50 pounds occasionally with assistance
- proficiency in English
- ability to stand, sit, walk, reach, talk and hear regularly
- basic math and spelling skills
- willingness to work in a hospitality and service environment
- surface safe work practices
- adherence to attendance policies
Job Qualifications
- High school diploma or equivalent
- previous hospitality or customer service experience preferred
- proficiency in using property management systems
- strong communication and interpersonal skills
- demonstrated ability to handle cash and perform basic math calculations
- ability to read, write, and speak English fluently
- valid driver’s license with acceptable driving record
- knowledge of hotel operations and guest service standards
- ability to multitask in a fast-paced environment
- skills in using computer software and telephone systems
- physical ability to lift up to 50 lbs occasionally with assistance
- willingness to adhere to uniform and grooming standards
- ability to work flexibly with various shifts and duties
Job Duties
- Provide the highest quality of service to guests at all times
- greet guests warmly and check them in and out efficiently
- use guest names during interactions
- anticipate and exceed guest needs and expectations
- handle guest registration, room assignments, and room blocking
- operate the hotel computer system and property management software
- manage the issued bank, including counting and balancing cash
- process guest mail, messages, wake-up calls, and do not disturb requests
- respond effectively to guest complaints
- maintain a clean and organized front desk area
- notify management of maintenance issues and complete work orders
- adhere to safety standards and report unsafe conditions
- transport guests using the hotel van when needed
- maintain high standards of personal appearance and wear uniform
- participate in daily pre-shift meetings
- communicate clearly with guests, team members, and managers
- comply with all hotel accounting and credit procedures
- keep guest and team member items well stocked
- practice confidentiality of guest and hotel information
- be flexible to perform other duties as assigned including redeployment
- promote positive teamwork and morale
- attend work punctually and adhere to attendance policies
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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