Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Exact $15.00
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Health Insurance
retirement plans
Paid Time Off
On-site wellness programs
Local discounts
Employee rates on hotel stays
Professional Development

Job Description

Pyramid Global Hospitality is a renowned hospitality company dedicated to delivering exceptional guest experiences across a diverse portfolio of over 230 properties worldwide. With a strong commitment to a 'People First' culture, the company prioritizes the well-being, growth, and development of its employees, fostering an inclusive and supportive work environment. Pyramid Global Hospitality operates a range of premium-brand hotels situated in some of the most vibrant cities, offering award-winning services that set industry standards for excellence. The organization not only aims to serve its guests with quality hospitality but also invests significantly in employee development through ongoing training and professional... Show More

Job Requirements

  • High school diploma or equivalent
  • Previous experience in customer service or hospitality preferred but not required
  • Ability to communicate effectively in English
  • Basic computer skills
  • Ability to stand for extended periods
  • Flexibility to work varied shifts including nights, weekends, and holidays
  • Strong interpersonal skills

Job Qualifications

  • A friendly and professional demeanor with excellent communication skills
  • Strong organizational skills and attention to detail
  • A passion for customer service with a positive, can-do attitude
  • Ability to multitask and remain calm under pressure
  • Previous experience in hospitality or customer service is a plus but optional
  • Flexibility to work various shifts, including evenings, weekends, and holidays
  • Proficiency in hotel management software and Microsoft Office is a plus

Job Duties

  • Greet and welcome guests upon arrival, creating a positive first impression
  • Handle check-ins and check-outs efficiently, ensuring guest satisfaction
  • Manage reservations, answer guest inquiries, and address complaints promptly
  • Maintain a clean and organized front desk area
  • Provide accurate information about the hotel, rooms, rates, and amenities
  • Process payments and manage cash transactions accurately
  • Coordinate with housekeeping and maintenance to ensure smooth operations
  • Promote teamwork and contribute to a friendly, safe work environment
  • Perform other duties as assigned

Job Qualifications

Experience

No experience required

Job Location

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