Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $32,859.12 - $35,895.04
Work Schedule
Weekend Shifts
Benefits
Group insurance
Paid Time Off
Company-matched 401(k) plan
voluntary benefits
Life enrichment benefits
Get Paid Daily
Job Description
InnVentures is a dynamic and innovative hospitality management company with over 40 years of experience in operating and managing hotels across the United States. With an entrepreneurial spirit at its core, InnVentures has established a strong reputation for excellence by managing a diverse portfolio of more than 75 hotels in over 20 states. The company partners with some of the nation's largest Real Estate Investment Trusts (REITs) as well as private real estate owners, alongside individual and family-owned hotels, to oversee properties under major hotel brands. Through proven strategies in management, development, and revenue maximization, InnVentures delivers exceptional operational performance... Show More
Job Requirements
- High school diploma or equivalent
- Previous customer service experience
- Strong communication skills
- Ability to multitask and work in a fast-paced environment
- Physical ability to stand for long periods
- Ability to lift at least 25 pounds
- Availability to work evenings, weekends and holidays
Job Qualifications
- Previous customer service experience in a guest-facing role in a fast-paced environment
- Strong verbal and written communication skills
- Ability to read, write, type and use basic technology
- Ability to stand for an entire shift
- Ability to lift at least 25 pounds
- Availability to work evenings, weekends and holidays
Job Duties
- Ensure that all guests receive a friendly, efficient and error-free check-in and check-out experience
- Handle continuous requests in a fast paced environment by coordinating with other departments to ensure all guest requests are met
- Answer questions regarding the local area and facilities and be able to give proper directions and resources to positively influence each guest's stay
- Demonstrate proper phone etiquette including transferring calls, taking messages and making reservations
- Follow proper cash handling procedures and be able to post and reconcile charges applied to guest receipts
- Support the goals of the hotel through teamwork and collaboration with all departments
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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