Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Salary
Rate:
Range $33,832.16 - $37,705.34
Work Schedule
Standard Hours
Weekend Shifts
Benefits
Group insurance including medical, dental, vision and company-paid life insurance
Paid Time Off
Company-matched 401(k) plan
Get Paid Daily
Job Description
InnVentures is a dynamic hospitality management company driven by an innovative and entrepreneurial spirit. With a strong culture centered on building effective teams that deliver winning results, InnVentures operates over 75 hotels across more than 20 states. Their portfolio includes some of the nation's largest real estate investment trusts (REITs), private real estate owners, as well as numerous individual and family-owned hotels. For over 40 years, InnVentures has established itself as a trusted leader in hotel management, development, and revenue maximization, successfully operating major hotel brands with proven methods and expert management strategies.
At the SpringHill Suites in Hillsboro, OR... Show More
At the SpringHill Suites in Hillsboro, OR... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience in customer service or hospitality preferred
- Strong interpersonal and communication skills
- Ability to multitask and work in a fast-paced environment
- Proficiency with basic computer applications
- Physical ability to stand for long periods and lift up to 25 pounds
- Flexible availability to work evenings, weekends and holidays
Job Qualifications
- Previous customer service experience in a guest-facing, fast-paced environment
- Strong verbal and written communication skills
- Ability to read, write, type and use basic technology
- Ability to stand for an entire shift
- Ability to lift at least 25 pounds
- Availability to work evenings, weekends and holidays
Job Duties
- Ensure that all guests receive a friendly, efficient and error-free check-in and check-out experience
- Handle continuous requests in a fast paced environment by coordinating with other departments to ensure all guest requests are met
- Answer questions regarding the local area and facilities and be able to give proper directions and resources to positively influence each guest's stay
- Demonstrate proper phone etiquette including transferring calls, taking messages and making reservations
- Follow proper cash handling procedures and be able to post and reconcile charges applied to guest receipts
- Support the goals of the hotel through teamwork and collaboration with all departments
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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