Front Desk Agent

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $23,754.78 - $26,841.58
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Benefits

Milestone Service Awards
Access to Pay During the Pay Period
uniforms
employee assistance fund
Paid holidays
Health Insurance
Flexible work schedule
401k with employer match
paid time off (PTO)
Dental Insurance
Vision Insurance

Job Description

MMI Hotel Group at Homewood Suites by Hilton - Ridgeland is a distinguished hotel brand known for its commitment to delivering exceptional hospitality and memorable guest experiences. As part of the globally recognized Hilton portfolio, Homewood Suites offers guests a comfortable, welcoming environment ideal for both business travelers and vacationing families. The hotel emphasizes the importance of first impressions, excellent customer service, and the unique charm of Southern hospitality. MMI Hotel Group fosters a workplace culture that values diversity, inclusivity, and professional growth, making it an attractive employer for individuals passionate about the hospitality industry. Located in Ridgeland, this Homewood... Show More

Job Requirements

  • Previous experience in guest services or hospitality preferred
  • Ability to multitask in a fast-paced environment
  • Flexibility to work a varied schedule including weekends and holidays
  • Strong communication skills
  • Friendly and outgoing personality

Job Qualifications

  • Previous experience in guest services or hospitality preferred
  • A friendly, outgoing personality with strong communication skills
  • Ability to multitask in a fast-paced environment
  • Flexibility to work a varied schedule including weekends and holidays
  • A passion for providing excellent customer service and creating positive guest experiences

Job Duties

  • Greet and check-in guests with professionalism and a smile
  • Assist with check-out and ensure billing accuracy
  • Respond to guest inquiries and provide helpful information about the hotel and local area
  • Address and resolve guest concerns in a prompt and courteous manner
  • Maintain a clean and organized front desk area
  • Communicate effectively with housekeeping, maintenance, and management teams
  • Handle phone calls, reservations, and other administrative tasks as needed

Job Location

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