Job Overview
Employment Type
Full-time
Benefits
Health Insurance
Dental Insurance
Paid Time Off
retirement savings plan
Employee Discounts
Career development opportunities
inclusive workplace
Job Description
Courtyard San Antonio Airport, located in San Antonio, Texas, is part of Marriott International's portfolio—a globally respected leader in the hospitality industry. Marriott International is renowned for its commitment to delivering exceptional guest experiences and fostering an inclusive workplace culture. Courtyard by Marriott specifically caters to business travelers and leisure guests alike, offering a comfortable, modern atmosphere with amenities designed for productivity, comfort, and a memorable stay.
As a full-time, non-management position, the Guest Experience Specialist role at Courtyard San Antonio Airport focuses on providing a superior guest experience that goes well beyond traditional front desk responsibilities. This ro... Show More
As a full-time, non-management position, the Guest Experience Specialist role at Courtyard San Antonio Airport focuses on providing a superior guest experience that goes well beyond traditional front desk responsibilities. This ro... Show More
Job Requirements
- high school diploma or ged equivalent
- open availability preferred
- ability to stand, sit, or walk for extended periods
- ability to lift, carry, push, or pull objects up to 25 pounds
- ability to reach, bend, twist, and stoop
- no prior work experience required
- must maintain professionalism in appearance and communication
Job Qualifications
- high school diploma or ged equivalent
- strong interpersonal and communication skills
- ability to multitask and work in a fast-paced environment
- basic computer proficiency
- customer service orientation
- ability to work flexible schedules including weekends and holidays
Job Duties
- deliver exceptional guest service with a guest first mindset
- assist guests throughout their stay including check-in and check-out
- address guest requests promptly and efficiently
- complete operational tasks such as reports and meal delivery
- share local area highlights and recommendations
- maintain a safe and clean work environment
- adhere to company policies and maintain professionalism
Job Location
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