Job Overview
Employment Type
Full-time
Part-time
Temporary
Hourly
Internship
Consulting
Compensation
Type:
Hourly
Rate:
Exact $21.00
Benefits
Group medical insurance
Dental Insurance
Vision Insurance
Company-paid Life Insurance
Paid Time Off
Company-matched 401(k) plan
Employee assistance program
leadership development program
hotel benefits
Get Paid Daily
Job Description
InnVentures is a distinguished hospitality management company driven by an innovative and entrepreneurial spirit. With a legacy spanning over 40 years, InnVentures has built a reputation for excellence by operating more than 75 hotels across over 20 states in the United States. The company partners with some of the nation's largest real estate investment trusts (REITs) as well as private real estate owners, managing a diverse portfolio that includes both large-scale hotel brands and individual family-owned properties. This extensive experience has allowed InnVentures to develop proven management methodologies, excel in hotel development, and maximize revenue, establishing a trusted acumen in... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience in customer service preferred
- Strong communication skills
- Ability to handle cash and basic accounting procedures
- Physical stamina to stand for full shifts and lift 25 pounds
- Availability to work flexible hours including evenings, weekends and holidays
- Basic computer literacy
Job Qualifications
- Previous customer service experience in a guest-facing role
- Strong verbal and written communication skills
- Ability to read, write, type and use basic technology
- Ability to stand for entire shifts
- Ability to lift at least 25 pounds
- Availability to work evenings, weekends and holidays
Job Duties
- Ensure that all guests receive a friendly, efficient and error-free check-in and check-out experience
- Handle continuous requests in a fast paced environment by coordinating with other departments to ensure all guest requests are met
- Answer questions regarding the local area and facilities and be able to give proper directions and resources to positively influence each guest's stay
- Demonstrate proper phone etiquette including transferring calls, taking messages and making reservations
- Follow proper cash handling procedures and be able to post and reconcile charges applied to guest receipts
- Support the goals of the hotel through teamwork and collaboration with all departments
Job Location
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