Front Desk Agent

Denver, CO, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Type:

Hourly

Rate:

Exact $22.90

Benefits

Health care benefits

flexible spending accounts

401(k) Plan

earned paid time off

sick leave

Life insurance

Disability Coverage

Job Description

Sheraton Denver Downtown Hotel, located at 1550 Court Place, Denver, Colorado, is a prestigious part of the Marriott International family, a global leader in the hospitality industry. Known for its commitment to delivering exceptional guest experiences, Sheraton has been a place to gather and connect since 1937, creating a sense of belonging in more than 400 communities worldwide. As a full-service hotel, Sheraton Denver Downtown offers guests a welcoming environment featuring contemporary accommodations, modern amenities, and thoughtful services aimed at making every stay unique and memorable.

This role is a full-time Guest Experience Expert position, categorized under Rooms & G... Show More

Job Requirements

High school diploma or GED equivalent
Ability to stand, sit, or walk for extended periods
Physical ability to move, lift, carry, push, pull objects weighing up to 10 pounds without assistance
Willingness to follow company policies and procedures
Commitment to workplace safety and confidentiality
Professional appearance and communication skills
Availability for full-time work onsite at Sheraton Denver Downtown Hotel

Job Qualifications

High school diploma or GED equivalent
Strong communication and interpersonal skills
Ability to work on feet and move around for extended periods
Capability to lift, carry, push, pull objects up to 10 pounds
Customer service orientation
Ability to follow company policies and maintain confidentiality
No prior work or supervisory experience required

Job Duties

Deliver a wide range of services that guide guests through their entire stay
Process operational needs and complete reports
Address guest requests promptly and effectively
Share highlights of the local area to enhance the guest experience
Maintain a safe workplace and follow company policies and procedures
Uphold quality standards and protect company assets
Ensure professional uniform, appearance, and communication at all times

Job Location

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